10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 4,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was at an intersection. Right turn lane, waiting for a green or a hole in traffic to turn right. The light turned green and I lifted up on the brake, turned the wheel to the right, and tried to accelerate into the turn. The car started rolling, and I heard an electric noise (hybrid car), but the car did not accelerate normally. I applied more 'gas' on the pedal, and nothing happened; the car continued to lightly roll. Usually if you press the gas pedal past a point, it will kick in the gas engine with the electric drivetrain, but this did not occur. After approximately 2 seconds, the pedal felt 'normal' and the electric drivetrain accelerated normally. I was OK because traffic had turned green, but if I had tried to find an opening in traffic and turned on the red, after a complete stop, having the acceleration pedal not correctly functioning for 2 seconds would have been highly problematic and not safe at all. No warning light or beeps. The only noise was an odd electrical sound which was 'not' the normal sound that I hear from the electric drivetrain. I have not told the dealership yet, but I will during my next appointment. I did find one other posting online which was the exact same description that I experienced. https://www.toyotanation.com/threads/no-acceleration-from-stopped-position.1713347/
- Las Vegas, NV, USA
While driving, vehicle suddenly lost all engine and electrical power and steering locked up. Fortunately I was stopped at a light at the time. Car restarted after I shifted into park and started in normal manner.
- Prospect, KY, USA
While steadily accelerating on a freeway onramp, the vehicle suddenly accelerated, surged and gained speed rapidly without my control. I took action by braking and slowing the vehicle to a safe freeway speed. Thankfully no one in my vehicle was hurt and no other vehicle was near during the incident. There were no warning messages. The first time I experienced this unintended acceleration was the first month when this brand new vehicle was purchased from a local Toyota dealer. I was turning into my driveway from a residential street, the car suddenly accelerated while I was in the middle of turn. I immediately/emergently stopped by stepping on the brake, I could have crashed into the power pole if I did not stop. Because this was a new car, I convinced myself I was unfamiliar with its controls. But since the second occurrence, I am greatly concerned about this random "unintended acceleration". The Toyota Venza had been dropped off at our local Toyota dealer for inspection and hopefully repair.
- Bellevue, WA, USA
- Livonia, MI, USA