10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2021 Toyota Venza:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #22

Feb 022023

Venza

  • miles
I heard a crack on my windshield. There were no other vehicles in front or beside me that may have thrown a rock into my windshield. A day later, I noticed a crack in my windshield that is approximately 10" long extending from the base of the windshield on the passenger side up and towards the middle of the windshield. There seems to be no reason for the crack to have developed. In researching this issue on line, it appears that there have been many complaints about unexplained windshield cracks with the 2021 Venza.

- Loomis, Ca 95650, CA, USA

problem #21

Dec 272022

Venza

  • miles
This car is 1.5 years old and this will be the third windshield replacement. Ether nothing hit the windshield or if something did, it was so small and there is a 8 inch crack starting from bottom center side of passenger windshield. The last replacement was only 6 months ago. This glass is either defective or is so weak it continues to crack

- Denver, CO, USA

problem #20

Oct 142022

Venza

  • miles
I received a call from the Toyota service department during a routine oil change. They indicated that I had severe rodent damage throughout my car. After doing my own research, I found numerous complaints of similar nature with Toyota vehicles due to the soy based wiring they use. It creates a safety hazard as rodents (mice) are attracted to the wiring and create nests within the vehicle. My cost to fix the problem was over $4,500 that my insurance covered, but I still had to pay my deductible. The job took approximately 3-4 weeks and I was without a vehicle. The dealership nor the Toyota representative would do anything for me. The car was only a year old. I-€™ve never had anything like this happen to any new vehicles I have purchased. It seems to be a serious issue with other Toyota vehicles and can be hazardous.

- Windsor, MA, USA

problem #19

Nov 172022

Venza

  • miles
I have had to replace the windshield 5 times in the last two years. The windshield cracks with just the slightest impact to the windshield from small debris on the highway that should not typically damage the windshield in such a way. All replacement windshields have been ordered directly from Toyota and all have had this issue.

- Hopewell, VA, USA

problem #18

Aug 312022

Venza

  • miles
windshield cracked 8 inches when a small object hit it. u want even traveling close behind any vehicle. It was on a surface street and not the freeway.

- Seattle, WA, USA

problem #17

Aug 132022

Venza

  • miles
Windshield crack development possibly from an unnoticed very small impact. On August 13, 2022 we noticed a crack from center passenger side bottom edge arcing up and towards the driver side. No impact was ever noticed, heard, or seen. Upon close inspection there appears to possibly be a small/micro impact point that should not result in the development of a crack. This affects safety due to visibility issues. Insurance claim filed but not inspected or repaired.

- Odenton, MD, USA

problem #16

Mar 122021

Venza

  • miles
Within the the past 2 years of having my Venza, I had to switch the front windshield 3 times. I believe this is a safety concern because the smallest impact will cause a big crack in the windshield. Two out of the three times that has happened to me I was not driving in a zone of more than 50mph.

- El Paso, TX, USA

problem #15

Jul 082022

Venza

  • miles
I came out to get in my vehicle and observed a large crack beginning in the heat band along the bottom of the windshield. I was not aware of anything that hit my windshield to cause such a significant crack. After observing where the crack begins, it appears to have just split and cracked. A clear point of impact is not apparent.

- Ranson, WV, USA

problem #14

Jul 142022

Venza

  • miles
as I attempted to turn left in the parking lot of a strip mall with several restaurants, my engine suddenly revved and accelerated and despite pumping the brakes several times I could not slow it down or stop it. As a result I slammed into a concrete berm, kept going and crashed through the glass doors of a coffee shop/restaurant, continued on and the car did not stop until it hit a metal counter. Fortunately I was not hurt, nor did I kill anyone, although I was told two workers went to the hospital with bruises and lacerations on their legs. Since I was unable to stop the car, not only was my life at risk, but anyone who crossed my path or who was in the coffee shop could have been crushed. The police came, made a report and had my car towed to their impound lot. The problem has not been reproduced or confirmed by a dealer or independent service center as of yet.. My insurer will have the car towed to a preferred repairer and they will inspect the car to determine whether it's repairable. I have asked them to check what made the car suddenly accelerate. I was informed at the police lot that they expect the car will be towed and inspected on Monday, 7/18/22. The accident occurred on 7/14/22. The vehicle has not yet been inspected by the manufacturer, police, insurance representative or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The vehicle is available for inspection upon request.

- Detroit, MI, USA

problem #13

Jul 012022

Venza

  • miles
Windshield just cracked with nothing hitting it. It literally just split from the bottom and is getting worse with only 24 hours.

- Northport, AL, USA

problem #12

Apr 302022

Venza

  • miles
Windshield crack. Known that 2021 Venza windshield prone to crack. Impaired vision and possible hazard. Class action lawsuit filed against Toyota. This appeared first 7 days of purchase.

- Shelby Twp, MI, USA

problem #11

Apr 272022

Venza

  • miles
Cracked windshield. After parking in an empty parking lot at my office. No one around. I came out of office five minutes later and found a crack in the windshield. NO spider from a rock. Just a crack starting on the very edge of the glass. On the drivers side.

- Boyceville, WI, USA

problem #10

Aug 102021

Venza

  • miles
The connection to the starter is loose, makes ticking sounds on start. Bad connection to the battery car won't start.

- Walnut Creek, CA, USA

problem #9

Feb 202022

Venza

  • miles
Windshield developed a 24 inch long crack overnight while vehicle was parked in driveway. There was no impact to the windshield and vehicle had not been driven for several days. Crack begins at top edge of windshield on passenger side and continues in a downward diagonal direction moving towards the driver side.

- Germantown, TN, USA

problem #8

Jan 092022

Venza

  • miles
While steadily accelerating on a freeway onramp, the vehicle suddenly accelerated, surged and gained speed rapidly without my control. I took action by braking and slowing the vehicle to a safe freeway speed. Thankfully no one in my vehicle was hurt and no other vehicle was near during the incident. There were no warning messages. The first time I experienced this unintended acceleration was the first month when this brand new vehicle was purchased from a local Toyota dealer. I was turning into my driveway from a residential street, the car suddenly accelerated while I was in the middle of turn. I immediately/emergently stopped by stepping on the brake, I could have crashed into the power pole if I did not stop. Because this was a new car, I convinced myself I was unfamiliar with its controls. But since the second occurrence, I am greatly concerned about this random "unintended acceleration". The Toyota Venza had been dropped off at our local Toyota dealer for inspection and hopefully repair.

- Bellevue, WA, USA

problem #7

Nov 182021

Venza

  • miles
Don't recall anything unusual hitting my windshield (other than sandy grit), but when I drove it today there is a small chip and 12" crack. I have driven cars for 35 years and have never had such a fragile windshield on a car. I think it is defective, because I read about a bunch of other people having the same issue on this Toyota Nation site (and also Facebook)- https://www.toyotanation.com/threads/windshield-repair.1695878/ It is not very safe to have people drive around with windshields like this, especially if it is the fault of poor manufacturing. And even though you are supposed to get it fixed with insurance, I am not in a place right now to afford the deductible to get it fixed.

- Orinda, CA, USA

problem #6

Sep 242021

Venza

  • miles
Windshield cracked passenger side with 2.5 inch circular area defect, with crack from passenger edge to midpoint. There was no traffic at the time in front of me or oncoming traffic. Was in an area of just grasslands on paved road. Temperature was in the 80's. Speed at 75mph. Sunny day. No known rock hit prior to this. Purchase July 2021.

- Edmond, OK, USA

problem #5

Jul 152021

Venza

  • miles
Wind screen of new Venza is very vulnerable to chipping. In first 7 months of driving it happened twice. On same route I drove Prius for 230,000 miles with no issues. It seems the glass is not tough enough and with slight hit by stone it easily breaks. This happened while I was on a stop sign waiting for other vehicle to pass.

- Rosenberg, TX, USA

problem #4

Jul 152021

Venza

  • miles
I got hit by an unknown vehicle while I left my car parked then to work.

- 4647 San Antonio, TX, USA

problem #3

Aug 032021

Venza

  • miles
An object, possibly a rock, flew up from the road and caused a chip in the windshield that turned into a crack from the far left side of the windshield to the middle. I have had several other vehicles in the past that rocks have hit the windshield and no damage was done.

- San Antonio , TX, USA

Read the next 2 complaints »