10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I am the primary driver of our 2022 Toyota Venza. On [XXX] I had just taken the car through the Splash automated car wash on [XXX] and I was navigating into an adjacent space for use of the vacuum cleaners. As I took my foot off the accelerator to put the vehicle into Park, it suddenly and unintentionally accelerated. It crossed the driveway entrance to the car wash, jumped a curb which was actually the top of retaining wall for the parking lot of the adjacent business, and sailed over the retaining wall into the parking lot which was over 2 feet lower than the level of the car wash. I was able to bring the car to a stop without hitting anything, but 3 tires were blown out and severe damage occurred to the underside and front end of the car (we are awaiting estimates of the damage to the car). The airbags did not deploy. I had a minor shoulder bruise from the seat belt but no other injury. The car is at an auto repair shop awaitinng estimates and adjuster inspection. No report has yet been filed with Toyota but we expect to file today. No independent service center or other inspection has been done yet. There was no warning system notification prior to the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Soquel, CA, USA
No acceleration from stop, sudden loss of power. I was stopped, coming out of a parking lot, getting ready to do a right turn onto a main road. I let go of the brake pedal, and when I applied pressure to the gas pedal, there was no acceleration, like the engine was stalled. The car crept forward slightly, but could not accelerate at any measurable speed. After about 3-4 seconds, it finally started accelerating as normal.
- Boerne, TX, USA
When driving in slowed traffic the car would not accelerate for 3-5 seconds. No warning lights appeared. I had slowed to 5mph and upon pressing the gas pedal the car had no response and put me in danger as all traffic around me accelerated and the Venza would not respond to gas pedal. I removed foot from pedal and tried again and after sustained gas pedal for 3 seconds the car slowly resumed movement.
- Laguna Niguel, CA, USA
There is an acceleration issue that only happens sporadically. From a stopped position (stop sign/stop light) when I let go of the break and start acceleration with the gas pedal, it doesn't work. Even if I press down more in the gas pedal, it merely creeps- as if it were in neutral. It happens with turns or going straight. I have no clue what could be causing it. The breaks still work, and the gas pedal starts working again after about approx 10 or 15 ft of rolling. When the gas begins working again its a smooth engagement- no jarring or revving. And it only happens sporadically, maybe 8 times since I bought it in 2022. I have had it looked over at the dealership twice and they found nothing and are not willing to fix this issue- as they say there isn't one. I worry greatly that this will result in a crash.
- Mandeville, LA, USA
- Santa Fe, NM, USA