10.0

really awful
Crashes / Fires:
14 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
27,957 miles

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« Read the previous 20 complaints

problem #2

Jun 232009

Yaris

  • 34,255 miles
The airbag on the passenger side of our 2008 Toyota Yaris sedan is not functioning properly. The lsrs warning light has come on eight different times. We only have paperwork for six of the incidents. When we bring the car in for service, they just reset the light (turn it off) and they have asked us not to push the seat back, but to keep it in the mid range of the rail, not to recline the seat in the back position, but to decline the seat forward while a person is riding in the passenger seat. We were told by the technician that we should never let a child or small person ride in the front seat. We were also told that this condition could cause the airbag to go off while driving. They have never taken the vehicle apart to see what the problem actually is. They only shut the warning light off. People are afraid to ride in this vehicle. The dealership has now refused to honor their warranty on the airbags in this vehicle. They blamed a panel at the nh department of safety for breaking the vehicle when they caused the light to appear again after they test drove the vehicle. They had previously disengaged the warning light, so the panel did not find a defect' subsequently, they found for Toyota. The light reappeared minutes after the car was restarted after their drive in it. We requested that they would hear the case, the panel at the arbitration dept at the nh department of safety refused. We will now be charged for every time this vehicle has to have this warning light reset as well as driving a car that their :special" technician admitted they had no idea why this was happening.

- Alton Bay, NH, USA

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problem #1

May 162009

Yaris

  • Automatic transmission
  • 3,000 miles
The contact owns a 2009 Toyota Yaris. While driving approximately 65 mph, the contact's vehicle was rear ended by another vehicle and caused her to crash into a guard rail. The vehicle was completely destroyed and none of the air bags deployed. Two occupants sustained moderate injuries. The cause of the air bag failure is still unknown. A police report was filed. The failure and current mileages were 3,000. Updated 06/23/09. The consumer stated the vehicle spun around 3-4 times before hitting the guard rail. Updated 06/23/09.

- Marion, NC, USA

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