10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
7 / 1
Average Mileage:
42,100 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #16

Jun 222020

Yaris

  • 163,600 miles
On my way home, a 70's truck hit my left side, the airbag came out blind me and made lost control of the vehicule. Is a miracle that im alive. Happened at PR132 KM0.4 guayanilla pr 00656.

- Yauco, PR, USA

problem #15

Jun 032017

Yaris 4-cyl

  • 0 miles
[xxx] on June 3,17 was in a fatal auto collions that costed her life.the auto was towed to hays towing in san bernadino ca. At:5486 industrial pkwy. San bernardino ca 92407. Police report [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Long Beach, CA, USA

problem #14

Nov 042017

Yaris

  • 80,000 miles
The contact owned a 2012 Toyota Yaris. The contact stated that while driving down the hill at 40 mph, lost control and crashed into the tree in front. All the air bags failed to deploy. A police report was filed. The vehicle was not taken to the dealer. The manufacturer was not contacted and was not made aware of the failure. The contact sustained several bruises and suffered from chest congestion that required medical attention. The vehicle was destroyed. The approximate failure mileage was 80,000.

- Aylett, VA, USA

problem #13

Nov 272017

Yaris

  • miles
The contact owns a 2012 Toyota Yaris. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue on 3/24/2017 and 6/7/2017 and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Richardson, TX, USA

problem #12

Nov 062017

Yaris

  • miles
Takata recall. The contact owns a 2012 Toyota Yaris. The vehicle was included in NHTSA campaign number: 17V006000 (air bags) on January 9, 2017, but the contact received the interim recall notice less than two weeks ago. Motorworld Toyota (150 motorworld dr #4, wilkes-barre, pa 18702, (866) 652-1257) stated that the contact would need to wait for a second letter because the remedy and parts were not available. In addition, the recall notice stated that a loaner vehicle would be provided in the interim until the remedy and parts were supplied to the dealer. The manufacturer was contacted to determine if a loaner was available and when the remedy and parts would be supplied to the dealer. The contact was uncertain as to when the vehicle would be repaired. The contact had not experienced a failure. Parts distribution disconnect.

- Mountain Top, PA, USA

problem #11

Oct 282016

Yaris

  • 205,000 miles
My car was in wreck that totalled the car out and the airbags did not deploy

- Las Vegas, NV, USA

problem #10

Oct 312016

Yaris

  • 65,000 miles
Takata recall. The contact owned a 2012 Toyota Yaris. While driving approximately 35 mph, the contact struck something in the road. As a result, the vehicle drove off the road and crashed into a tree. None of the air bags deployed. A police report was filed. The contact sustained injuries that required medical attention. The vehicle was totaled and was towed to a tow yard. The vehicle was later retrieved by the insurance company. The contact later received notification of NHTSA campaign number: 17V006000 (air bags). The manufacturer and the dealer were not made aware of the failure. The failure mileage was approximately 65,000.

- Jacksonville, FL, USA

problem #9

Mar 192017

Yaris 4-cyl

  • miles
I received a safety recall letter in the mail; the letter stated that there is an issue with my airbag inflators. I tried contacting a few Toyota dealerships, and they made my issue, and more importantly, my safety, seem like it was not their number one priority. They told me that they would have to order new parts but that would take two months. If they received it earlier they said they would give me a call. Several months have gone by, and I haven't received a call. My nearest dealership, bredemann Toyota @ (847) 655-1435 has not call me back for 3 months or so. I received this letter back in January, and it is nearly July. Almost half a year has gone by, and my safety has been at risk every single day. Please contact me at [xxx] or [xxx] as soon as possible. I do not want to risk my life for any longer because of a dealership's carelessness. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Des Plaines, IL, USA

problem #8

Feb 152017

Yaris

  • miles
Takata recall. The contact owns a 2012 Toyota Yaris. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Sabana Grande, PR, USA

problem #7

Apr 042017

Yaris

  • miles
Takata recall - called my Toyota dealer walnut creek California. They said no replacement parts available until June or July, in 2 or 3 months. Told me not to let anyone sit in passenger seat until then. Could not tell me if other Toyota dealers had parts. I called Toyota dealer in concord, ca. Explained my reason for calling. They put me on hold for 10 minutes, then disconnected me.

- Canyon, CA, USA

problem #6

Feb 222017

Yaris

  • miles
Takata recall. The contact owns a 2012 Toyota Yaris. The contact received notification of NHTSA campaign number: 17V006000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

- Greensboro, NC, USA

problem #5

Aug 112016

Yaris

  • miles
The contact owns a 2012 Toyota Yaris. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the failure. Parts distribution disconnect.

- Phoenix, AZ, USA

problem #4

Dec 152015

Yaris

  • 26,000 miles
The contact owns a 2012 Toyota Yaris. The contact stated that while driving approximately 25 mph, the contact crashed into the front drivers side fender of another vehicle. The air bags failed to deploy. The front seat passenger sustained a broken collar bone and the contact sustained a broken sternum that both required medical attention. A police report was filed. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,000.

- Greenville, OH, USA

problem #3

May 072015

Yaris

  • miles
The contact owned a 2012 Toyota Yaris. While idling at a traffic light, the contact's vehicle was rear ended by another vehicle. The contact's air bag failed to deploy. The contact sustained injuries to the spine, shoulder, and neck that required medical attention. The contact also suffered from head pain. A police report was filed. The vehicle was deemed a total loss. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Caguas, PR, USA

problem #2

Dec 272014

Yaris 4-cyl

  • 88,000 miles
I received a recall notice on my airbag. Upon scheduling an appointment to have it replaced I was told not parts are available at any Toyota service department in ga and there is know none time frame in which the part will be available. The service department when asked, "what should I do." Replied, "I don't know, sorry" now I am driving a defective car that my cause further injuries if I am in an accident.

- Marietta, GA, USA

problem #1

May 042014

Yaris 4-cyl

  • 46,000 miles
The car was hit in the front passenger corner by a car doing approximately 45 mph. The 2012 4 door Yaris was making a left turn onto a side street when struck. The Yaris airbags did not deploy. None of them. This model has dual front side-mounted airbags and front and rear head airbags.

- Fayetteville, NC, USA