For the 6th time, the car is without power. It will not start although the starter battery was changed by the dealer on 5/28/24. The EV battery does not show any power. This is the 6th time that car will not start and without power. It was bought brand new on 1/1/2023.

- Vallejo, CA, USA

1) On October 11, 2023 at 7:35 am, the 2023 BZ4X all electric car did not start and a message on the dashboard read -??parking brake unavailable.-??The brakelights were flashing. Car was towed to the dealer, City Toyota.No diagnosis or explanation was offered. 2) On May 6, 2024 @ 7:08 am, the 2023 BZ4X did not start. Car was 80% charged.Headlights flashed for a few seconds, dashboard displayed time (7:08 am)and mileage (17734),and message -??parking brake unavailable.-?? Toyota roadside service was called; the tow truck driver jump-started the car, and stated -?? the car battery was at 4%. It should be a minimum-of 12%. It is the battery that starts the car.-?? BZ4X was dropped off at the dealer, Toyota Vallejo. I asked if the battery can be replaced, service manager(SM) reported only if the diagnostics warrant it. Per SM, starter battery was charged.-?? Dealer unable to reproduce what was causing the electrical problem and what was -??draining the battery.-?? 3) On May 20, 2024 @ 6:28 am, the car had a total black-out. The car did not start and there was no electrical power. Roadside service was called. Per tow-truck driver, -??battery was less than 4%.-?? The car was towed to the dealer, Toyota Vallejo. Tow truck driver gave warm hand-off to Assistant Service Manager (ASM) that -??car was dead and battery was less than 4%. Toyota BZ4X was kept overnight by the dealer service dept.Toyota Vallejo was in possession of car from 5/20/24 to 5/21/24. Per ASM, -??we could not find anything wrong.-?? I asked if the battery that starts the car can be replaced, he denied and stated, -??only if it fails the diagnostics.-?? A copy of the thorough checklist was not provided to client upon pick-up of vehicle.Miles was 18878. 4) On May 26, 2024 a 8:31 am, the car did not start and had a complete black-out. No electricity. The car battery was charged at 80% as is customary and in prior events. It is the Memorial Day weekend and service dept hours are limited. Car always parked in garage.

- Vallejo, CA, USA