while operating the vehicle felt a jerk and then the check engine, oil, and EPC warning lights illuminated, and the vehicle decelerated and lost power on the highway, we were able to coast to the nearest parking lot. The vehicle was towed to the local dealer who diagnosed and determined that the high pressure fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired But was said the 2018 atlas had a known fuel tank issue which caused all the gas to rush to one side allowing air and pressure changes in the system could this is be what led to the fault of the high pressure fuel pump. The vehicle code was reproduced at the dealership. No prior warning signs.

- New Market, AL, USA

ECM light came on, while going 60+ on expressway. Car lost ability to accelerate and began to sputter. Unable to adjust speed and had to pull over to shoulder in fast moving traffic.

- Forest View , IL, USA

I buckled my son in his car seat and set my purse in the passenger seat and walked around the vehicle and in about 10 seconds it locked itself WITH the keys inside. The engine was off and I live in Tx so it was already very hot in the car. We used a pole through the cracked window to click the unlock button on the passenger door, we hit it twice and the car did not unlock, then I used a hanger to click the unlock button on the driver door. I clicked it and the car still did not unlock. We then tried breaking the windows and were unable to break the glass with a hammer, tire iron, rock, and even a high velocity Pellet gun. We were able to pull the trim from around the window on the outside and bend the glass out just far enough to use the hanger to pull the handle and get into the car. The car should never have locked with the keys inside, the unlock buttons INSIDE the car should have worked when pressed 3 times. Glass is great. Very strong but I was terrified when it would not break.

- Wylie, TX, USA

In October 2024, my air conditioning was blowing hot when I had just had it recharged in June 2024. I took it to vw in pasadena, ca. They noted that there was an oil leak being caused by the breather valve aka the pcv valve which was making oil leak into the ac components. It took a few visits to get this resolved as a smell was in my car that was making me feel sick afterward. Eventually it was fixed and my car seemed to be okay. Until a month ago when my husband got into an accident and once we got my car back from the body repairs within 24 hours, my oil light came on. At first I thought it was because of the accident but it turned out it wasn't. It was due to the breather valve again. This was confirmed by vw covina. This is unsafe because it can cause oil to leak into other components of the vehicle and cause them to fail. Your head gasket and oil pan can also be affected and maybe more, I'm not sure what else as I am not a mechanic. But I know this is an issue with many atlases from a simple Google search, there are thousands of people experiencing the same. I do not have the documentation for the current repair as they are working on my car right now so I dont have the paperwork yet. If you all contact me in a few days, I'm sure I should have it by then and would be happy to provide it.

- Covina, CA, USA

We replaced a cracked windshield in our VW Atlas, and we now need to replace it again. This vehicle seems prone to windshield cracks, as we are not aware of a rock hitting it. This crack started at the very top edge of the windshield, and has grown to about 20 inches.

- Hendersonville, TN, USA

When the outdoor temperature gets low, below 20 degrees fahrenheit, the vehicle thinks the driver-side front door is open, when it is closed. Because of this, the vehicle does not want to allow itself to be driven and will put on the electric parking brake. Even if released, the parking brake will automatically re-engage any time the vehicle speed drops below a couple of miles-per-hour. In addition, other errors persist with the electrical system, including error messages regarding the hill descent control, parking assist, passenger side airbag detection, internal lighting, etc. Based upon research, it seems this issue is identical to a recall issued for the same make & model, but for the years 2019-2022.

- Ada, MI, USA

Bought this vehicle new from dealer. Have had all maintenance done at the suggested intervals by VW. Have had ongoing issues with -??check coolant-?? alerts. Coolant has been low on multiple occasions but dealer assures there is no leak. I-??m am now out of warranty and car has lost coolant again, well below the minimum level required. Please help with ongoing issues that now dealer will not cover. Being inspected now for water pump failure, radiator core, etc. I feel as though this coolant level problem is being hidden and pushed along until customers are out of warranty. Please help.

- Rosemead , CA, USA

I have a moonroof that leaks whenever it rains. It comes on the sides of the car and also in the middle near my rearview mirror which leaks on my electronics. I am at risk because it brings water into my car when I am driving. It can cause mold and mildew as well. I've taking this to my local VW dealership without any resolution. They just said its a well know issue. The attempted to 'clean' the drains but it still leaks.

- Indian Trail, NC, USA

Front pillar near roof and windshield is leaking significant water creating a driver safety hazard during hard rains

- Katy, TX, USA

The vehicle slammed on brakes, Electronic Stabilization Control light came on, transmission went into emergency mode, check engine light came on, and many other lights. I had to jerk the car to avoid the ditch since i was in a curve on a highway. Brakes continued to kick back and would not allow me to pull to side of road even in neutral. Battery message came on and said it was not charging. I was stuck in the lane and several people had to swerve or brake hard to miss me.

- Huddleston, VA, USA

In June and early July of 2023 the vehicle-??s engine shut off while driving at least 4 times. Shut off occurred while driving at low speeds while in a parking lot, coming out of an intersection, and when approaching a stop sign. When the car shuts off you lose control of steering and braking is difficult. You have to shift the vehicle into park and restart the engine. We took the vehicle to VW dealership who inspected and replaced the charcoal canister and N80 purge valve. Vehicle operated normally for 10 months until late April 2024. In the past month the vehicle has shut off a dozen times while in operation. Similar to before it occurs at low speeds while starting, stopping, turning, and even while driving in reverse. The vehicle is currently back at the dealership to address this. Their initial response was that they couldn-??t reproduce this condition, and the check engine light doesn-??t come on for this issue, so there-??s nothing mechanically that they need to fix. I-??m escalating this issue with VW service. This issue has not caused an accident yet, but very likely will if not addressed. Some basic research online indicates that this is a somewhat common issue with VW Atlas models. Someone needs to look into this situation before someone is killed.

- Hollywood, FL, USA

Volkswagen North America (VW NA) manufactured this vehicle with an incorrect HVAC refrigerant (R134A) low pressure service port. It does have the correct R1234YF high pressure service port. Besides this configuration being against federal emissions laws, it poses a public safety threat in that the incorrect system could be connected to the car and possibly ignite the flammable R1234YF refrigerant. VW NA has refused to correct this problem, even though the vehicle was brought into service under warranty, as the vehicle is currently a couple months out of warranty. A complaint with the EPA will also be filed as this vehicle was manufactured in violation of federal law.

- Deland, FL, USA

I was driving the vehicle was in drive moving on the road and literally turned off. Completely disabled in the road. I purchased a new battery in September 2022, got the battery tested again and there-??s no issue with it. Mechanics can-??t find an issue. I had the engine stop feature off (the light is on when it-??s off) and it turned itself off prior to the car shutting off completely. I was unable to restart and someone had to assist in Pushing my vehicle out of the road then jumpstart my car. Again I had everything thoroughly checked and there are no active issues.

- Leominster, MA, USA

Recall requested on VW Atlas 2017 with statement not to use front seat, but we only have 1 car. How are we to proceed as a family? Recall remedy stated as not being available. Manufacturer Recall Number69FB NHTSA Recall Number23V215

- Barrington, RI, USA

My vehicle keeps giving me the message that -??Park Pilot is not working-?? and the backup camera does not work.

- Roy, WA, USA

Rear backup camera and overhead camera malfunctioning. Backup camera does not activate when car is in reverse. Overhead camera does not activate when button is pressed. Makes parking very difficult especially when reversing in parking lots. Problem appeared infrequently initially, but overtime it is now malfunctioning the majority of the drives.

- Carmel, IN, USA

Car hesitating and sounding as if it would shut down while lunging while idle. While braking downhill, car shakes violently, when either braking or coasting to a stop car begins lunging back and forth, while stopped or parked, car shakes back and forth from engine area. Fuel pump replaced, spark plugs and coils replaced. Did not fix the issues. Within 600 miles same issues started to come back. Check engine light started flashing again today and is now steady. Car seems to be extremely unsafe and of course all warranties expired. I started contacting the dealership before it expired and they did not return any of my messages. I was never able to talk to a person when calling the dealership.

- Concord, CA, USA

Car has been automatically shutting off at slow speeds such as red lights and trying to park. Mainly happens at lights as you break. The car was taken first to Tire Plus, they ran a diagnostic where they received an error and instructed me to take the car to dealer. Took car to VW and provided them with the tire plus paperwork and they stated the car is fine and they do not see anything wrong. They asked me to take a video when it happens. My son who relies on this car just took a video at a stop light and it is now being sent to VW to see what next step is. Car is getting close to warrantee expiration. I believe I have about 6k more miles to go.

- Sunrise, FL, USA

Water pump failure

- Manhattan, IL, USA

Engine stopped during on drive on highway and requiring to put in park to restart in the middle of the road. Dash board displaying -??Start- Stop error -?? with engine sign. So far car stopped three times while driving this time and a service is scheduled for June 17, with the dealership. Same thing happened and notified and serviced. At that time they have replaced the battery. I checked the battery in a auto shop and they told me the battery is good this time. Upon google search, noticed this is happening with other people as well.

- Pembroke Pines, FL, USA