10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 8,447 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2018 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was 50,000.
- Raleigh, NC, USA
No use of the airbags in the front passenger seat in my atlas it makes it soo that my seven seater is really a 6 seater that doesn-??t have a front passenger seat it-??s unbelievable
- Clarksville, TN, USA
My vehicle was recalled 3/29/23, and no attempt has been made to fix the problem. At this time, the dealer has no remedy. I do not have full use of my vehicle as the manufacturer suggests that no one ride in the front passenger seat due to the potential fault in the system. The extended wait to have a fix for the problem is unacceptable. No dealership will want to purchase this car with the current recall so I am stuck. The NHTSA should immediately do something about this manufacturer recall. VW should be made to repair the problem ASAP and pay for the loss of the full use of the vehicle.
- Louisville, KY, USA
The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Colorado Springs, CO, USA
The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Greenbrae, CA, USA
The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
- Saint Charles, MO, USA
The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Temple Terrace, FL, USA
The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- La Mirada, CA, USA
The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.
- La Mirada, CA, USA
The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. ?
- Cumming, GA, USA
The contact owns a 2018 Volkswagen Atlas. The contact stated that an abnormal odor was coming from inside the cabin of the vehicle with the air bag warning light illuminated. The vehicle was taken to a dealer where a technician discovered that the carpet underneath the front passenger-??s side floor mat was wet. The mechanic stated that the air conditioner drain had leaked inside the vehicle and onto the front passenger-??s side carpet; the air bag sensor was replaced. Despite the repair, the carpet still retained moisture and the foul odor had remained inside the vehicle. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V537000 (Air Bags). The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The vehicle remained in the possession of the dealer. The failure mileage was 80,000.
- Wellington, FL, USA
The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
- San Diego, CA, USA
The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the air bag warning was illuminated. The failure mileage was 101,000. VIN tool confirms parts not available.
- Matthews, NC, USA
It is unreasonable that the safety recall on the airbags has not yet been resolved. The recall was issued in April 2023 and there is still no resolution coming. For passengers, this is a critical safety hazard.
- Pasadena, CA, USA
I am writing in to complain about the recall associated with the passenger airbag for VW Atlas for which I received no information from the manufacturer or from my local VW dealer. The amount of time that this serious safety-related recall has been open is completely unsatisfactory. What is being done to resolve the situation?
- Carlsbad, CA, USA
The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Seattle, WA, USA
The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Ventura, CA, USA
It has been 6 months since NHTSA 23V215 recall notice was issued and VW has not issued a fix. That is too long, since someone sitting in the passenger seat is at increased risk for injury.
- Fairport, NY, USA
The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Saco, ME, USA
- Mount Airy, MD, USA