10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
20,300 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Jul 102020

Atlas SEL 3.6L

  • Automatic transmission
  • 20,275 miles

click to see larger images

sun roof leak

My car is fairly new 2018 with low miles. I take care of it all the time and to one day find a puddle of water in the car after a thunder storm swept thru is unbelievable. I thought I left the drivers side window cracked but it wasn't. I don't open my sunroof at all. So to find my floor soaked was a mystery to me. I called the dealership and the closest date I can make an appointment would be six days from the time it happened. This is way too long to wait and the possibility of mold growth is high. I had to investigate this myself because waiting almost a week to get it checked professionally was too high of a risk. What if it rains hard again before that date and things get worse. I started to pull interior panels apart to try and track the water flow and noticed it coming down the a pillar. I opened the sunroof and there I saw the sunroof track filled with water. Apparently the drains aren't working. Will try to clean out with compressed air and hope for the best. in the mean time I have work to do with drying out the carpet and foam on the floor.

- Victor R., Newark, US