7.1
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,325 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Car disengaged adaptive cruise control and emergency braked suddenly ("slammed on the brakes"), while dashboard lights flashed warnings of front end impact and disengagement of acc and all assistance systems. The car was traveling 68mph on a straight line, flat bridge over water. Other cars were to the side and rear of the vehicle, but no front end collision was possible at the time. Dealership claims this is a radar issue that "every car has." Extremely dangerous!
- Covington, LA, USA
The car is 6 months old. We have 5 documented cases of the vehicle stopping/braking on it's own for no reason. The dealer and VW corporate do not have a fix and suggested we keep driving it to get more documented occurrences. The vehicle poses an extreme safety risk at this time due to faulty braking assist mechanisms. 2 of the 5 occurrences involved it throwing the parking brake on by itself and the other 3 were drastic slow downs with nothing around. All incidents reports are attached and are exactly what was turned into the dealer and VW corporate.
- Salisbury, MD, USA
1) radar auto-brake: When parallel parking and backing ( going in reverse ) parallel to the curb, at maybe 2 mph and 10 inches from curb, I got yellow stop, stop !!!!!!! message followed by sensation of hitting an object and being thrown into the seat. Only there was no object. Ran out of a car, nothing and nobody there, at least for 50 yards. An auto-brake engaged. That is really broken. Interference caused it to do that " overheated computer in 90 degree sun " 2) transmission logic: Unrelated to above, when going in slow traffic 2-10 mph, pressing gas shifts transmission into higher gear instead of lower, resulting in hit-like engagement and actual inability to rev the engine and accelerate. Slow and deep pedal movement does downshift and accelerate but too much. All cars are like that and I test drove several. 3) transmission logic: Related to (2) above, paradoxically in sport driving mode, when trying to accelerate and merge highway from 10 mph, transmission shifted up several gears, not allowing to rev the engine, and resulted in RPM decay /power loss -- very scary. That launch was timely aborted, and driver later merged the road in manual "tiptronic" mode. 4) improper gas pedal calibration: Compared to other german, Japanese and american cars, VW Atlas has abnormal and unsafe gas pedal calibration. From a stop, only lightly feathering the pedal results in civilized controlled motion. Normal gas pedal pressure results in a car rocketing forward uncontrollably. VW has to talk to some other manufacturers and get their gas calibration consistent with other cars, so it can be driven steady and safely at slow speeds when necessary.
- Brooklyn, NY, USA
- Oxford, NC, USA