8.0
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 5,052 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The car randomly does not accelerate at low speeds when changing lanes in traffic, has a screeching noise upon acceleration that VW says is a normal loud noise because its too expensive to repair all the vehicles (that's the exact words from the VW mechanic). I have a video that shows the problem with exceleareation yet VW tells me they're nothing wrong with the car. The sway bars have been replaced two times in 6 months and the problem still isn't repaired. The auto collision randomly works.
- Sugar Land, TX, USA
Purchased vehicle 4/18/2020. SUV was shaking and told the seller. They stated they would fix when they did the sticker and registration. Attempted to fix the shaking by road force balance. Was told was a flat spot so they replaced rims and tires with a set off another truck. Still shook and was pulling to right. They attempted fixing the tires and did road test balancing on 4 separate occasions. The truck still shakes excessively and pulls to the right. I contacted corporate and the dealer. They stated that they did what they could and no longer wish to do anything else. It is a safety concern as my wife and twin 16 month old girls will be in the SUV. We purchased it brand new and has been shaking since then. It shakes at 40-60 miles an hour. So highway speeds. It is not suitable to be driven on highways at those speeds.
- Dartmouth, MA, USA
Struck a large pothole with driver's side front wheel while traveling 15mph on a roundabout which apparently caused the side airbags to deploy. No body damage and no appearance of suspension damage. Tire and wheel remained intact, drove straight to dealership for closer look/explanation as to why all side airbags deployed.
- Weston, WI, USA
- Liverpool, NY, USA