10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My vehicle is experiencing the door wiring harness issue that is leading to an airbag warning light coming on. As of now, my VIN is not included in the recently announced VW recall, however I am experiencing the exact issue that is being recalled. This was diagnosed by my local dealer a few months ago and I am still waiting on the part. After reading the recall, I no longer feel safe driving this vehicle.
- Tucker, GA, USA
My 2020 Volkswagen Atlas has been in and out of the shop. We purchased this vehicle in April 2020 with great hopes...we've been loyal VW customers and have owned 2 other VW vehicles prior. Issues began mid-Aug 2020, the check engine light turned on and we began hearing a rattling noise coming from the steering wheel when turning the wheel and began smelling a burnt odor coming from the engine. At this time, the VW shop did the following: The electro-mechanical steering was replaced and the acf valve was removed & replaced. Issue persisted. Went back in late Aug 2020 for the exact same issues as before; VW shop removed and reinstalled the acf filter once more. Rattling wasn't addressed. Taken again to the shop Oct 2020 for rattling in undercarriage, and this time we were told the sway bars were causing the rattling noise. Those were replaced and the rattling noise subsided. Forward to beginning of Nov 2020, and the airbag light turns on; shop keeps the vehicle for 13 days, removes and reinstalls airbag sensor. Two days after we receive our vehicle, the airbag light turns on again. Shop keeps our vehicle for 63 days, removes and installs the door wiring harness. By end of Feb 2021, airbag light is on again; shop updates the airbag control module. We have not had airbag light come on after this most recent repair, but we are now experiencing brake sensor issues: We have had a 'apply the brakes' alert come on while driving on the highway, as well as a 'front collision warning' come on while there are no other vehicles remotely close to us at the time. Obviously, we are concerned for our safety while driving this vehicle.
- San Antonio, TX, USA
- Marblehead, MA, USA