9.4

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,274 miles

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« Read the previous 20 complaints

problem #97

Feb 232024

Atlas

  • miles
Vehicle stalled and shut off 5 times while driving in past month. Took it to VW Dealership. They said low voltage on battery could make the stop/start feature not able to restart car. They also stated fuel injector #3 error was showing on diagnostic machine. After replacing battery, spark plugs, and gasket ($2300), dealership says that fuel injector error still showing and would cost $1400 to replace. They said it is recommended and my car shutting off is fixed with battery replacement. 24 hours after picking up from dealership, car shut off AGAIN. I have read on forums this is a known issue and many have resolved issue with evap cannister (charcoal) replacement. This is a big safety issue and VW needs to remedy issue as a recall

- Houston, TX, USA

problem #96

Oct 072023

Atlas

  • miles
2021 volkswagon Atlas, needed new oil pan after few months due to major oil leak. had to pay out of pocket for rental 1 week. Wipers came flying off on driver's side hitting side window scratching car. Dealership said nothing wrong (my dad tightened bolts they were loose) heater in back started making horrible noise, said nothing was wrong. Needed new breaks, rotors numerous times. When backing up makes horrible noise, to this day. 10/7/23 driving down road at 28 mph my car stalled out. Did this numerous times w/in 3 weeks, brought to dealership said they couldn't find anything wrong. Kept happening brought it back. They change emission module & oil. Car started sounding like a tractor. Brought it to different dealership. Going down road at 45 mph with 4 kids in car. Car stalls out. No steering no breaks. Super scary. Car keeps stalling out, going down road at 58mph car stalls out, no steering no breaks again everything locks up. 18 wheeler behind me, 3 kids in car. Brought to another dealership, they stated never heard of car stalling out before. They stated other dealership put wrong oil in, they did another oil change and said my car was safe to drive. Car still kept stalling out almost every time I slowed down or came to a stop, or even when starting it before leaving had to restart numerous times. Fast forward car been in shop since 2/1/24. Said metal shavings in oil filter now needs new motor & theres bearings missing. (they told me car was safe to drive) we asked about safety issue, they said what safety issue" Whycar keeps stalling" Said never heard of this issue with the cars before. they want 9k for a rebuilt motor w/ way more miles than my car has now, Ive been in rental for 3 weeks out of pocket pay. Dealership can't promise me this will fix car. Car is a death trap and I have precious cargo, I don't feel safe driving it. Research says lots of people having same issues. VW Rep says never heard of this. Called lawyers yup its a common lawsuit, lemon car.

- Williamstown, VT, USA

problem #95

Feb 082024

Atlas

  • miles
Car shuts off randomly when slowing down. Changed out the charcoal canister and purge valve and it is still doing

- Mims, FL, USA

problem #94

Oct 212023

Atlas

  • miles
The breaks are very loud- squeaky and grinding. Have had them checked several times and break pads are in good condition. Additionally after the car is idle for several hours, it-??ll be a loud gurgle when breaks are applied the first few -??stops-??. Additionally, when driving in cold weather the rear the stability assist light on the dash will engage. It will flash on and off so to be uncertain if the traction control is engaged on possible slippery roads

- Decatur, GA, USA

problem #93

Nov 282023

Atlas

  • miles
I had the door wiring harness repaired in May 2022 as part of the VW Atlas safety recall. The replacement part is now failing and causing the same dangerous conditions (windows going up and down sporadically, parking brake engaging) but because the recall was repaired once on my car, VW will not pay for a second replacement part and wants to charge $1000 for the repair which in my opinion should still be part of the original recall as a defective design.

- Salem, MA, USA

problem #92

Oct 242023

Atlas

  • miles
LED daytime running lights went out a few weeks ago at the same time, then yesterday both headlights went out at the same time as well. There have been no damages or wrecks in my vehicle and I am the only owner. There are no warning lights and according to the MyVW app, everything is fine. I cannot see well while driving at night anymore and this will cost me $2,000 to replace at only 60,000 miles.

- Haughton, LA, USA

problem #91

Oct 232023

Atlas

  • miles
Driver window is going down on its own. I was told by Faulkner VW mechanics. When this happens to hold the window botton down for 10 secs and up for 10 secs to reset it. Does not work. Still has neen doing it after my service date which was 10202023

- Harrisburg , PA, USA

problem #90

Jul 062023

Atlas

  • miles
Passenger airbag light coming on and off. VIN is not associated with the widespread VW recall but it is affecting my 2021.5 VW Atlas currently. Decided to look it up and saw the recall however my VIN currently isn-??t listed.

- Pensacola, FL, USA

problem #89

Mar 202023

Atlas

  • miles
I was sitting at a stop light and the car just SHUT OFF and would not re-start. It was very dangerous. The start/ stop system was enabled as it always is - since it defaults to this feature when you start the vehicle. The electronics starting glitching when the car shut off. This is not the 1st time the car would not start, it has happened 3x over the course of 3 weeks. When we try to jump start the vehicle it has taken up to 30 minutes to sit on charge to get the car to turn over. We have had the battery tested and charged at VW all test come back that it is a good battery. Seems that the start/stop system is faulty and drains the battery. I have spoke to VW and booked an appointment to have the look at this issue. Something is Seriously wrong with this vehicle and start/stop system. I have read many posts that I'm not alone with VW Atlas leaving families in dangerous situations because the car just shuts off and won't re-start.

- Mount Holly, VT, USA

problem #88

Feb 032023

Atlas

  • miles
Engine cuts off at slow speeds or at a stop. Engine failure requires placing vehicle in park and restarting. This occurs at least once per day. Display notes that vehicle requires manual restart. Took to dealer and they advised nothing was wrong.

- Las Vegas, NV, USA

problem #87

Dec 252022

Atlas

  • miles
As part of the existing recall on my vehicle, I am noticing serious mechanical issues ranging from the parking brake engaging when approaching a stop, the rear window rolling down (it's 0 degrees out), failure of Adaptive Cruise Control and a host of other electrical issues. The dealer is unable to see the car for 3 weeks and despite acknowledging my problems are consistent with the recall and have no loaner available for me in the meantime. VW Care informed me that my only recourse is to "call around" until I find one that can help me sooner. They will not offer to reimburse for a rental vehicle. This is unacceptable, the problem is not the dealer but a mechanical issue and VW needs to recognize that if their dealerships can't help because of workload then they need to support their customers.

- Kenosha, WI, USA

problem #86

Nov 272022

Atlas 6-cyl

  • miles
While driving in a city, the emergency parking brake would switch on everytime i slowed down or came to a stop. Multiple other warnings happened such as lane assistance unavailable. And one of my windows would roll down part way.

- Hoboken, NJ, USA

problem #85

Nov 212022

Atlas

  • miles
Once starting the vehicle, the light comes on the dashboard; the notification states that the start/stop function malfunctions, the emergency break malfunctions, other multiple errors come in effect. Once coming to a stop light and the brakes are engaged to slow down, the emergency brakes engage and the car locks up. Almost got into an accident 6x. Immediately made an appointment to fix the recall and request for a loaner or rental vehicle, ignored by the dealership with a message of -??will call-??. The door becomes inoperable; can only open and close. Does not unlock/lock or roll down the window. The back driver side window automatically opens about 4 inches without consent.

- Clarksville, TN, USA

problem #84

Nov 012022

Atlas

  • miles
We have an open case with Volkswagen, but the remedy part is on back order, in the meantime we have to use this unsafe car. The dealership where car was purchased from is not providing a loaner/rental despite being told by our Volkswagen care team specialist that he is obligated to. The car emergency brake comes on at every stop(I-??m shook at every stop, knots in my stomach every single stop I make, stop sign, trying to park, red lights), driver side front and back windows open spontaneously, non stop beeping(anxiety inducing) when car is parked idle, driver side window doesn-??t open manually pressing the button, CAR DOES NOT LOCK On driver door, like not at all, alarm will go on sometimes when opening, but it is never locked posing a serious threat, anyone can open my door if I am stoped at a light, or idling in car. Car can be stolen at any point, I feel unsafe and very distressed.

- Staten Island , NY, USA

problem #83

Sep 072022

Atlas

  • miles
As there are several recalls on this vehicle Service Action #'s 91CZ- 91DE I'm not sure if the vehicle is safe to drive. My dash information panel is always changing settings between start ups. There are numerous reports of braking issues with these models and side air bags malfunction. Have had the upgrades done by the dealership to correct my issue, but the problem still remains. Please advise on any action that I can take to get the issue resolved. Thanks

- Queen Creek, AZ, USA

problem #82

Jul 292022

Atlas

  • miles
When I was pulling out of a parking lot my rear drivers side mirror went down by itself and then my parking brake came on - I received an error saying "Error: driver door contact switch". I stopped my car and turned it off and then started it again and the error message went away. Four days later the same thing happened but I also received two more error messages "Fault: Electronic parking brake" and Error: Start/Stop as well as the same error as before :Error: driver door contact switch". I have my car scheduled to take it to the dealership tomorrow 8/4 at 8am and I am hoping this can be fixed as this is a big safety issue.... I have three children that are also in the car with me each day so it is imperative to have this rectified as safety is my top priority.

- Tomball, TX, USA

problem #81

Mar 122022

Atlas

  • miles
My vehicle experience inadvertent windows rolling down, inadvertent parking brake engagement at low speeds and a warning regarding a faulty door sensor on multiple occasions.

- Mead, WA, USA

problem #80

Apr 012022

Atlas

  • 31,000 miles
The contact owns a 2021 Volkswagen Atlas. The contact stated that while driving approximately 60 MPH, the message "Apply Brakes" displayed and the vehicle abruptly stopped. During the failure, there were no other vehicles or objects were nearby to cause the Forward Collision Avoidance safety feature to be activated. In addition, the contact indicated that while driving the vehicle, safety messages would be displayed that included the cruise control and parking sensors unavailable. The cause of the failure was not yet determined. The local dealer was contacted and the contact was informed that the failure was related to the NHTSA Campaign Number: 22V152000 (Air Bags); which included a wiring harness repair however, the parts were not yet available. The failure mileage was 31,000.

- Stockton, NY, USA

problem #79

Apr 042022

Atlas

  • miles
VW Atlas 2021 is having issues with the driver side harness which there is an active recall without repair for. Car started to show error messages related to parking brake, air bag functionality, windows roll up and down, parking brake has engaged while driving in early April. Multiple dealers contacted and no loaner vehicle or repairs identified or offered. Car feels completely unsafe to drive due to random braking and error messages.

- Littleton, CO, USA

problem #78

Mar 162022

Atlas

  • miles
This vehicle will suddenly just stop driving, including highway speeds. There is no rhyme or reason why this happens. Volkswagen of America refuses to assist, along with Volkswagen of Boise, Idaho refuses to look at the vehicle. After several attempts to have them diagnose the vehicle they refuse as the Service Manager has -??banned-?? us from coming there. The Service Manager and General Manager are racist since we were from California. We now have a vehicle that does not operate due to a recall and cannot service at the local authorized dealership. The next closest dealership is approximately 160 miles away. Many of my neighbors from California has said the same issue, and sold their vehicles just because they could not service the vehicle at Boise Volkswagen.

- Star, ID, USA

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