9.4
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,319 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
3/2/22 - radio randomly displayed "Loading...." 3/5/22 - message displayed about driver door contact switch 3/12/22 - message displayed saying "Fault: Electronic parking brake". Another message was displayed saying "Attention: The engine is running". About 8 hours later, I was approaching a red light, when I put on the brake to slow down the parking brake self engaged causing me to come to a sudden stop. The car behind me almost rear-ended me. Twenty minutes later I tried to roll down the driver's window. It would not roll down, then the back driver's window started rolling down, then the front driver's window rolled down, then both windows was going up and down.
- Hickory, MS, USA
Sometime in Dec 2021, i have started experiencing issues with the car where the driver side back window rolls down warning messages popup saying driver side door fault etc with the check engine light coming on. What is concerning is when the vehicle is going at slow speeds (<5mph), the electronic parking brake engages automatically making the vehicle come to a sudden stop with jerks. Weird thing is, the problem is present on some days and some days the vehicle is completely normal without any warnings, sounds etc. Took the vehicle in for an oil change and routine maintenance and was told this is a known issue and there is a recall on it, bit no fix available.
- Matthews, NC, USA
My vehicle is engaging the parking brake, uncontrolled window movement, and giving engine light on.
- Kathleen, GA, USA
The remedy to my recall is not being performed within a reasonable time. I was in the road with my one year old and I was scared to get on the highway I was afraid someone would rear end us as the vehicle stops and turns on the check engine light and a warning light on my dash. I was driving and when I was coming to a stop the vehicle stops on it on and doesn-??t give the person behind me enough time to break. I would honestly see if there is something that can been done as o don-??t feel safe in my vehicle but I can-??t afford to rent a car in the mean time it is my only transportation my son has a doctors appt @ 130 today and I-??m afraid for his life and to drive there. I would really appreciate any help that you can offer.
- Gardner, KS, USA
Hello. I have approx 12000 miles on my vehicle. Vehicle last week gave numerous warning lights and would not start. After leaving it a few hours I was able to start it but the engine light was on and warning that ABS was not active. Took it to the dealership who said there is a recall with no fix for a door wiring harness. Today, while driving the car, it came to a compete stop on the roadway and would not allow me to turn it back on. I drove the car back home and it would continuously stop and I would have to restart. I almost got into two accidents. There needs to be a more serious recall as someone is going to get hurt. Dealership says there is still no fix.
- Marina, CA, USA
The contact owns a 2021 Volkswagen Atlas. The contact stated that while placing a child in the driver-??s side rear seat of the vehicle the doors locked independently. The contact stated that the key fob and manual key was inoperable while attempting to unlock the vehicle. The vehicle was taken to the local dealer to be diagnosed. The contact was notified of a wiring harness failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V152000 (Air Bags). The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.
- Colorado Springs, CO, USA
Although this is not the first issue with my VW 2021 Atlas, it will be my last. As I was driving down a two lane highway to my daughter's softball practice, the emergency break turned on and my vehicle completely jolted to a stop. By the grace of God, no one was behind us. Prior to this recent incident, the windows started to roll up and down on their own and the "Fault Parking Break" alert will appear on my dash. This occurs randomly, day or night, sunny or rainy, cold or hot. The vehicle has been to the dealership for this issue, but the alert continues. I purchased this vehicle March of 2021, issues did not occur until December and it has gone down hill quickly. Right now, this vehicle is deemed "undrivable" and will be at the dealership. This vehicle is also under the new recall where the airbags do not deploy. There is no fix for this.
- Abilene, TX, USA
In January 18, 2022, when I cranked my vehicle and went to put it in reverse, the emergency brake engaged and my windows rolled down a quarter of the way. Accompanying this was a loud beep as well as warning lights glowing my dash. I thought it was a fluke, so I took the emergency brake off and killed the car. I cranked it back up and all was well. This happened several more times until I contacted the dealership on January 24, 2022. They informed me that this sounded like a door harness issue because I wasn-??t the first one. They went ahead and ordered a part for my vehicle, but informed me that the part was on national back order. From January 24th until February 24, 2022, the dealership had no loaners to give me. Starting February 18th until the day the dealership had it, my vehicle started engaging the emergency brake while driving 40+ miles an hour. I felt extremely u unsafe and did not want my children in the vehicle, yet I had no vehicle to get us to/from work and school. I received a call from the dealership on February 23rd stating they had a loaner. I dropped my vehicle off on February 24th and drove a loaner until April 8, 2022 when they replaced my wiring harness. However, the wiring harness they replaced it with is faulty just like the one they took out, and it doesn-??t satisfy the recall at all.
- Coushatta, LA, USA
Car would engage normal/parking break when driving at low speeds (15 mph) as well as when coming to a stop (2mph). Car would not allow parking brake to disengage. Rear driver side window would roll down 1/3 of the way. We would need to restart car to remedy issue, however this happened a number of times.
- Rockville Centre, NY, USA
After installing a software update, we noticed an issue with our Atlas where the parking brake is engaging suddenly at very low speeds, maybe around 4 mph but definitely before the vehicle is completely stopped. It feels very odd and has even come close to getting us rear ended from behind. It is intermittent and happens on seemingly random days/times, and at the same time as when the parking brake comes on, a bunch of audible alarms and warning messages pop up, and the drivers side windows roll down on their own about 4-5 inches. One of the dash warnings is saying something about a faulty door sensor.
- Parkville, MD, USA
This issue occurred several different times starting in early January. At first my drivers side windows would go down by themselves and I would see errors display but then the emergency brake on in my vehicle turned on by itself. Once the car was barely moving on the driveway and twice I was going about 25mph. The Volkswagen dealership told me it is the wiring harness that needs to be replaced in my vehicle. They cannot replace the wiring harness because it is on backorder and they cannot give me a loaner because "they just don't have any".
- New Baltimore, MI, USA
While my wife was driving home from work, all lights on the dashboard illuminated and the airbag warning symbol came on as well as both front windows opened on their own. Upon arrival at home as she pulled into the drive the emergency brake momentarily activated. Luckily the brake activated once she had pulled out of the main traffic or she may have been hit from behind. She called Bud Brown, our local VW dealer and was advised it was a known issue with the wiring on a door harness. She was advised that this part is not available and may not be available for many months and that there was nothing we could do. At present due to the known nature of the issue, it has not been inspected by VW or anybody else. At present when starting my car, only the airbag warning light is lit up. The car is available for inspection at any time and by anybody.
- Lenexa, KS, USA
Driving my daughter to school and the car threw itself in park with the emergency parking brake. There has been a few instances of this along with windows rolling down, the car throwing codes and alarms going off. I was driving 10mph when it threw itself in park throwing my daughter and I forward and almost Getting rearended. This is NOT safe. Dealer is aware and has ordered the part with NO clue when they will receive it to fix my car.
- Wayne, WV, USA
Parking brake automatically turns on while driving. This has put me at risk for accident when pulling out across traffic where my car stops mid acceleration or coming to a stop sign where my car stops early. Not confirmed by a dealer but has been reproduced multiple times. Has not been inspected. No warnings of this issue prior to the occurence. In addition my windows automatically roll down out of no where and my alarm system automatically goes off as well as an error with the automatic stop/start feature.
- Cocoa, FL, USA
My 2021 Volkswagen Atlas is having an issue with a faulty wiring harness in the driver-side door that causes the car to brake unexpectedly while driving in traffic, putting me at risk of causing an accident or being rear-ended. This issue also causes the windows the randomly roll down, and I can no longer lock or unlock the driver's side door. When I put the car in drive, the warning light for the door being open comes on the dashboard and it plays the warning sound as if the door is open. I first contacted Darcars Volkswagen in Silver Spring, MD regarding this issue on March 22, 2022, and was referred to Volkswagen Customer Care because there is no ETA for when the part will be available for the fix. Volkswagen cannot provide a rental or loaner car for me at this time, leaving me without a car and making loan payments on a car I cannot drive due to the electrical issue. I have asked Volkswagen to buy back this car at my loan pay-off amount since they cannot provide transportation while they fix this issue, and they do not know when the issue will be fixed. Volkswagen has yet to answer my request to buy back the car.
- Silver Spring, MD, USA
Warning lights and alarms would go off, the driver-??s side windows would roll down and the car would suddenly brake while in traffic.
- Fresno, CA, USA
Issue started 3months ago. Door contact error popped up on dash, then drivers back window rolled down. Happened 3 times in 1 day, then stopped. Now, March 22nd, issue came back plus more. 1st i couldnt open my drivers doors front and back, from the outside. Doors were unlocked. I had to climb over from passenger side to get in and open the door. Then driving the dash would beep, no error, then back drivers window would roll down half way on its own. When I stopped at stop signs or lights, everything went crazy. Dash errors would flash up and beep, -??ATTENTION ENGINE IS RUNNING-??, -??STOP AND START ERROR-??, -??DOOR CONTACT ERROR-??, -??FAULTY PARKING BREAK ERROR-??, then the back drivers window would roll down again. I immediately called and set up an appointment. I researched problem to see if others had this issue and saw the recall. When the dealership seemed not to care, I drove there And showed them the video I took of my dashboard. The service guy took the report and said he would order a door contact wire thing, but he didnt address the other issues i had or how it relates to the recall. He said he would call the next day and didnt. I called him today, 3/24 and he said the door contact part is on backorders. He offered me to take my car home until the part is in. Im reporting this because of the nonchalant, non critical the service department seems to have with this dangerous issue. My Atlas has only 7,500 miles and i use it to drive my kids. I would not have purchased such an unsafe vehicle, especially when it cant be fixed. Its a danger to my family and others on the road!
- Chesapeake, VA, USA
On 3/14/22 took my car in to the dealership with the following problems, window opening on their own car braking on its own at low speed, driver door functions not working and a bunch of warning lights coming on. Took my car out the same day and was working fine until 3/23/22 when all the problems i mentioned above started happening again. On the first visit the tech replaced the door latch for the driver front door cleared codes and rechecked. The tech also found 3 error codes U105400: information electronics control module 1 no communications U019900: Lost communications with " door control module A" B177501: Door warning light/entry light electrical error.
- Alexandria, VA, USA
Phantom breaking, vehicle alerts, windows rolling down, driver side door not opening, parking break engages, windows stop working.
- Putney, VT, USA
- Anacortes, WA, USA