9.4

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,274 miles

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« Read the previous 20 complaints

problem #37

Dec 032021

Atlas

  • 12,000 miles
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving 70 MPH on the highway, the brakes applied without the brake pedal being depressed. The contact was able to pull over and made it home safely. The contact took the vehicle to the dealer and it was diagnosed as the wiring harness needing to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 12,000.

- Bristol, TN, USA

problem #36

Oct 282021

Atlas

  • miles
Between mid-November and early December 2021, my 2021 Volkswagen Atlas started randomly braking while the vehicle was in motion. There were loud beeping sounds, multiple error notifications on the dash, and the rear driver's side window kept randomly going down. I recently read an article from an online publication called autoblog, which indicated to me that this problem is occurring in these vehicles at an alarming rate. The dealership has provided a loaner, which is significantly less than the vehicle I purchased. Meanwhile I am paying $564 per month for a vehicle I cannot use, and the dealership is unable to provide me with a date that the vehicle will be repaired. We are not into month four of this issue with no resolution in sight.

- Finksburg, MD, USA

problem #35

Jan 202022

Atlas

  • miles
Hello, I'm writing to share a safety concern regarding the 2021 VW Atlas. In January 2022, I was driving with my small children in the vehicle. The alarm went off for no reason when I first entered the car. Next, my passenger side windows went down on their own and would not go back up. All sorts of alarms/light went off in my car. Next, it started to throw my vehicle into emergency brake while driving. VERY DANGEROUS! This should be a safety recall. The vehicle has been in the shop for 2 months, waiting on a part.

- Virginia Beach, VA, USA

problem #34

Jan 262022

Atlas

  • miles
While traveling at approximately 45 mph, my vehicle suddenly stopped with no reason. My window on the driver side and left rear passenger window rolled down approximately 2-4 inches, my windows locked, driver side door kept locking and unlocking. My emergency brake suddenly engaged and multiple warning lights came on. I had to turn my car off for it to start responding normal again. It happened first 1/3/22 and again 1/26/22.

- Fredericksburg, VA, USA

problem #33

Mar 092022

Atlas

  • miles
Parking break engages while driving. Windows roll down door contact light flashes

- Chicago, IL, USA

problem #32

Mar 152022

Atlas

  • miles
Car randomly shuts engine off completely when start/stop is activated and at a stop. I-??ve had to put the car from gear into park and restart the car due to this issue. I consistently get fault warnings for the electronic parking brake and driver side control panel in which the drivers side and passenger window randomly roll down.

- Queen Creek, AZ, USA

problem #31

Mar 072022

Atlas

  • miles
The entire electrical system went haywire. Driver aids malfunctioned, windows up/down, the parking brake engaged while driving. Dealer and VW claim it is an issue with the wiring harness. They have no parts to repair the car and there are a dozen more with the same issue at the dealer.

- Bethel, CT, USA

problem #30

Jan 112022

Atlas

  • miles
I purchased a brand new 2021 VW Atlas Cross Sport. In January I started experiencing major electrical sensor failures including automatically opening the windows, engaging the electronic parking brake when in motion, power steering sensor warning, engine warning and epc warning. VW has told me this is a wiring harness failure and they have over 6000 cars with this problem and can not give me a date as to when the parts will be available. I can not drive the car any distance for fear it will break down as I have had to have it towed once already. VW of America has provided no resolution for time to fix this brand new car.

- Pittsford, NY, USA

problem #29

Mar 022022

Atlas

  • miles
My wife, 4-year-old and 3-year-old were driving down a 3 lane NYS Highway at approximately 20mph when my abovementioned vehicle came to an immediate stop due to the fact that the parking brake automatically engaged. Error messages popped up on my informational display stating driver door contact fault as well a parking brake error. My vehicle was brought to the dealership, and it was determined that the cause is a faulty wiring harness from engine compartment to the driver-??s door. This could have been worse if my wife was traveling at a higher rate of speed or if there were cars behind here when this happened. Fortunately, enough that was not the case in this situtation.

- Carle Place, NY, USA

problem #28

Feb 162022

Atlas

  • miles
My car check engine light came on, the car stated beeping loudly, the automatic breaking system slammed the breaks on for no reason repeatedly and the windows were going up and down by themselves. The only way to get the car to stop all of this was to turn it off put it in park and restart it at which point it would move forward a little bit before the brakes would slam on again and the beeping and windows would repeat. I had two children in the car and it was very unsafe as the car kept stopping itself suddenly in city traffic. There was nothing wrong with the car before this all started. I took the car strait to the dealer where I was told they do not have the part to fix it (door harness) and they have no loaners to offer.

- New York, NY, USA

problem #27

Feb 232022

Atlas

  • miles
When I was driving anytime I started to slow down the emergency brake would activate and apply the emergency brake to stop the car. The back window also went down. The check engine light and warning message came on saying there was an error with the auto start stop feature. The dealership advised that the driver door wiring harness was needing replaced and they have been seeing this in the 2021 atlas.

- Spokane, WA, USA

problem #26

Feb 092022

Atlas

  • miles
According to my local dealership, the microchip in the driver door is malfunctioning. My car incorrectly detects that the driver door is open and puts the parking brake on while the car is running or in drive. Alerts like, -??error: driver door contact switch-?? pop up. -??Cruise control not available-?? has also popped up.These alerts did not begin to pop up until the parking brake started being triggered on February 9th when the car was 4.5 months old with 5,000 miles. The driver side window as well as the window behind it will also roll down at times when this happens. To get my car to release the parking brake, I have to turn the car off and open and close the driver door. On average, I have to repeat this process 5 times before the car will detect that the door is closed and disengage the parking brake. My car has incorrectly alerted me that the driver door was open while I was driving down the highway. According to the dealership, the part that needs to be fixed is on backorder nationwide and I won-??t be able to get my car fixed until July. They are also out of loaners because so many people are having this issue. My safety as well as the safety of others in cars around me is at risk as the car will put the parking brake on thinking that the driver side door is open.

- El Dorado, AR, USA

problem #25

Jan 172022

Atlas

  • miles
Upon starting vehicle, dash screen indicated that there was an issue with the Driver Door Contact Switch, and back driver's window lowered automatically. This automatically triggers the emergency brake to engage. If you disengage the emergency brake, the vehicle beeps, acting like a door is open, even with all doors closed. There were other incidents where this did not happen until driving on the road, in which the vehicle would engage the emergency brake as it was stopping. The brake would have to be manually disengaged in order to keep driving down the street. This may have been a safety hazard to others around if the vehicle all of a sudden turned on the emergency brake. This problem is not new to the local Volkswagen dealer, where my vehicle has been for the last month. Eight other vehicles are there with the same issue. They said that a door harness replacement is needed, but this part is backordered for the foreseeable future.

- Bloxom, VA, USA

problem #24

Nov 152021

Atlas

  • miles
The car started giving multiple warnings and the check engine light went on. When these warnings started, it would force the windows to go down and put the emergency brake on. It is a huge safety concern because when this issue worsens, it will throw the emergency brake on any time the car begins to slow down - so if a driver is actively driving the car and slowing for traffic - it will suddenly have an emergency brake trying to bring the car to a stop. The issue (Driver Door Contact Switch Error) has been confirmed by dealership. Car has been in the shop for 2 months waiting for a replacement part but in the meantime the dealer has multiple Atlas's waiting to be fixed for the same issue and the problem is all over the internet. It is unsafe to have these cars on the road.

- San Antonio, TX, USA

problem #23

Feb 242022

Atlas

  • miles
Alerts of door being open, back windows then go down and parking break engages out of nowhere. The Check engine light comes on and there is a yellow triangle with an exclamation mark. Driver Door Contact Switch-??, -??Attention: Engine is Running-??, -??Fault Electronic Parking Brake-??, and the Emergency Brake automatically engaging.

- Rosedale, IN, USA

problem #22

Nov 182021

Atlas

  • miles
Due to a malfunctioning driver door wire harness, multiple errors occur, including a electric parking brake issue. This causes the vehicles parking brake to engage while in coming to a stop but still in motion. This does cause the vehicles abruptly come to a stop. Additionally the wire harness malfunction has caused an issue with the driver side door locking function and driver side windows. Often times the driver side door does not lock when in drive and in motion, as well as trying to lock using the key fob and in park. The driver side windows randomly lower 3-4 inches, when driving as well. I am especially concerned with the parking brake, there have been a few occasions where I have almost been hit from the rear due to the abrupt stop. I have taken the car in to the dealership and have been told the part is not available and they have multiple vehicles waiting over two months for the part. Here is a link with others that have the same issue. https://www.vwatlasforum.com/threads/error-driver-door-contact-switch.6359/

- Folsom, PA, USA

problem #21

Dec 202021

Atlas

  • miles
The component that failed is the Driver Contact Door Switch and the electronic parking brake. My safety and my children-??s safety and the people behind me are put at risk of an accident if my parking break comes on while driving. I took it to the dealer on December 27,2021 and they said that it is the driver door wiring harness it controls everything in the car. They said they would order a new harness but it is on back order. I called dealer on Monday Feb 21,2022 and they still don-??t have the part, I explained to them that as I was driving the windows automatically rolled down and I got the message contact door switch and parking break faults. They told me to deactivate the start stop system. I explained to them that it was deactivated and I got an oh well. I am worried about driving the vehicle and also teaching my son how to drive on a learners permit which we have put on hold until the problem is solved.

- Dallas, PA, USA

problem #20

Jan 042022

Atlas

  • miles
The driver door contact switch and door harness is faulty, which triggers several errors while driving. The lane keep assist and departure warning does not work when this is happening. Additionally, when braking, the car has several alarms that chime repeatedly, including low coolant, driver door contact switch, electronic parking brake failure, hill start assist, and dynamic cornering lights. The car beeps nonstop while the brakes are applied and the car is at a complete stop. The parking brake also engages when the brakes are applied, making it very unsafe to drive. When I called the dealership to schedule an inspection, they reported that they don-??t need to inspect the car because they know exactly which part is causing the problem, and ordered me the part. However the part is on back order, so I-??ve had to drive the car in this condition, as they will not put me in a rental. The dealership has Informed me there is nothing else they can do, and Volkswagen customer care will not respond to my requests to discuss.

- Hoffman Estates, IL, USA

problem #19

Feb 172022

Atlas

  • miles
Door harness replacement needed, car is only a few months old, less than 10k Miles. Various sensors go off indicating a contact door switch issue, and the parking brake will go off and windows will open. This happened to me with children in the car and snowy weather, which could have caused an accident when the parking brake went off while driving.

- Chicago , IL, USA

problem #18

Jan 222022

Atlas

  • miles
At random times during driving the fault electronic parking brake with turn on and abruptly stop the vehicle making it jerk forward. It will trigger the windows to roll down, and errors will pop up stating lane assist is unavailable with beeping noise. This puts my family at risk because I was completely scared when the parking brake automatically came on while exiting the highway and an 18-wheeler truck was behind me with my daughter in the car. I had to completely turn my vehicle off and back on to keep going. When I took my car in on February 1,2022 the Service Manager said that there were multiple vehicles in their possession with the issue. He said it would take a month to get it fixed. After speaker to a regional supervisor for Volkswagen they did not have a ETA for getting the parts needed to perform the repair, yet I am still paying a mthly payment and insurance on a vehicle I own that's not in my possession. I have screenshots from my CarNet app with the warning issues that I shared with the manufacturer. There seems to be no sense of urgency to get this repaired or provide a vehicle that is comparable to fit my family size while waiting on the parts for repair.

- Willoughby, OH, USA

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