9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,155 miles

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« Read the previous 20 complaints

problem #49

Oct 312021

Atlas

  • miles
Our car starting firing many warning every time we would drive it including breaking without us telling it to. We took it in twice for it to be fixed, the first didn't work and the second they replaced a door chasey and I hope it works long term. Very scary to be driving with 2 little kids in the back and a possessed car. Super dangerous.

- Sewickley, PA, USA

problem #48

Feb 262022

Atlas

  • miles
When driving at roughly 50+ mph the windows roll down one their own and the driver door contact switch error comes on. Once slowing down, the parking break engages when you are still moving the vehicle. I have contacted VW to get this serviced and they have told me there is no fix currently and that I will be charged to provide my own rental vehicle.

- Hillsboro, OR, USA

problem #47

Feb 072022

Atlas

  • miles
The shocks will all of a sudden come up with -??parking brake Fault-??, -??start/stop-?? fault, -??driver door switch fault-??, Che j engine light comes on. It will then randomly throw on the parking brake while driving causing the vehicle to come to a complete sudden stop while driving then the back windows will roll down. It does this off and on-??

- Shoreline, WA, USA

problem #46

Mar 012022

Atlas

  • miles
Shortly after purchase, we would get warning signals, without cause. Then at 18000 miles, both passanger windows rolled down and would not roll up. After recycling the engine countless times, window rolled up. Took to dealer. They stated the window harness needs to be replaced, but not apart of a recall. Stated it could take six months to get replacement part, but it was safe to drive. The next day, warning signs all over dash went off, windows rolled down and would not go up. Contacted VW corporate. Was told by corporate, this part is the "heart" of the electric system and it could cause a safety issue, but they had no loaners. I was told the they are unsure went the part would be in. So now I have an undrivable, less than a year old vehicle, with no replacement. I am still making payments and I am expected to keep that update to date, even though VW has produced an undrivable, unsafe vehicle. I was told by VW American, I would be contacted again by 3/25/22. There should be no reason we have thousands of vehicles on the road, we know are unsafe. This is putting not just VW owners and their families at risk, but those who are on the road with them.

- Yukon, OK, USA

problem #45

Mar 012022

Atlas

  • miles
Airbags Light on, associated with faulty wire harness. Car at dealer waiting for part. Back ordered for 5 months: told unsafe to drive. Dealer said airbag delay after collision

- Irvine, CA, USA

problem #44

Feb 142022

Atlas

  • miles
After starting the car and trying to reverse, the car would not go into reverse. In addition all warning on the dashboard went off and the windows rolled down. The car would not move. After shutting down and restarting the car it proceeded to accelerate only to suddenly brake in the middle of the road as if the emergency brake was activated. The windows would roll down again and all the warning signs on the dash would appear. I took my car to the dealer and I was told that it was the door latch and there was no Estimated amount of time for completition. This has been 4 weeks now. I have had my car for only 6 months.

- Austin, TX, USA

problem #43

Mar 112022

Atlas

  • miles
1. My car has randomly slammed on the brakes while driving. I was driving with my daughter and when it happened, she thrusted forward and almost hit her head on the dash. The seatbelt did lock. I reported it to my dealer and the car was checked out and found no issues. They just said that people have been complaining about "squeaky" brakes, which I have taken my car in for before along with a grinding noise coming from my front driver side brakes and was told nothing is wrong. 2. Two times my car has turned completely off while driving. I brought it to the dealer and was told they couldn't find anything wrong. It happened 2 times in 1 week. One time was pulling into a parking spot and another time was when we were at a stop and the light turned green for us to go. I had to put my car in park and restart my engine. What would happen if I was driving 50 MPH on a highway and the power went off and I had no brakes and couldn't slow down? I was very upset that the dealer could not find anything wrong. I have left 3 messages for the service manager and he never returned my call. I do not feel safe in my car but am stuck with this car for another 2 years. Something needs to be done! My neighbor's Atlas is the same year and model and his car has been in the shop for over a month with the same issues. 3. I was in a drive thru last week and the "central warning light" went on with another light ( I can't rememberthe other light) and the service department couldn't find anything wrong.

- Lake Forest, CA, USA

problem #42

Mar 182022

Atlas

  • 15,000 miles
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving approximately 65 MPH, the parking brakes and alarms illuminated on the instrument panel. The driver-??s and rear passenger-??s side windows rolled up and down independently. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle had not been repaired. The manufacturer was notified; however, informed the contact that parts were not available. The VIN was not available. The approximate failure mileage was 15,000

- Wasilla, AK, USA

problem #41

Feb 012021

Atlas

  • 15,000 miles
The contact owns a 2021 Volkswagen Atlas. The contact stated that while driving approximately 5 MPH and decelerating, the vehicle stopped abruptly. The driver's side rear window independently rolled down and the parking brake inadvertently engaged. The contact was able to pull over and drive to her residence. Additionally, the alarm was beeping. The check engine and battery warning lights were illuminated. The contact stated that a message was displayed that the engine was still running. The vehicle was taken to the local dealer where it was diagnosed that the door harness needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 15,000.

- Cranford, NJ, USA

problem #40

Jan 142022

Atlas

  • 6,009 miles
The contact owns a 2021 Volkswagen Atlas. The contact stated that when starting the vehicle with the auto start first then after getting into the vehicle, there was a 12 volt battery in which was not charging, as well as, advising the contact to stop driving the vehicle warning displayed. The vehicle's start and stop failed to function. The vehicle was taken to the dealer who diagnosed that the alternator had failed and the wiring harness needed to be replaced. The contact found that their vehicle's failure related to NHTSA Campaign Number: 21V616000 (Electrical System) however their VIN was not included. The vehicle had not been repaired as of yet due to the necessary part was on back order. The manufacturer was made aware of the failure and opened a case regarding the matter. The failure mileage was 6,009.

- Fayetteville, NC, USA

problem #39

Dec 162021

Atlas

  • miles
Could automatically brake at slow speeds, windows would go up and down basically the car would go crazy.

- Seekonk, MA, USA

problem #38

Mar 122022

Atlas 6-cyl

  • miles
My vehicle has had 2 fuel pump replacements, my emergency brake has gone off while driving and while idling 3x slamming me to a hard stop and end arguing my kids and I. I have also had multiple events of being in a turn lane or busy intersection with my automatic start/stop turned off and my car will not engage and throws a sign up on dash telling me to restart my car. This is dangerous! Consumer stated they knew it was a safety issue but could not help me.

- Seneca , IL, USA

problem #37

Dec 032021

Atlas

  • 12,000 miles
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving 70 MPH on the highway, the brakes applied without the brake pedal being depressed. The contact was able to pull over and made it home safely. The contact took the vehicle to the dealer and it was diagnosed as the wiring harness needing to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 12,000.

- Bristol, TN, USA

problem #36

Oct 282021

Atlas

  • miles
Between mid-November and early December 2021, my 2021 Volkswagen Atlas started randomly braking while the vehicle was in motion. There were loud beeping sounds, multiple error notifications on the dash, and the rear driver's side window kept randomly going down. I recently read an article from an online publication called autoblog, which indicated to me that this problem is occurring in these vehicles at an alarming rate. The dealership has provided a loaner, which is significantly less than the vehicle I purchased. Meanwhile I am paying $564 per month for a vehicle I cannot use, and the dealership is unable to provide me with a date that the vehicle will be repaired. We are not into month four of this issue with no resolution in sight.

- Finksburg, MD, USA

problem #35

Jan 202022

Atlas

  • miles
Hello, I'm writing to share a safety concern regarding the 2021 VW Atlas. In January 2022, I was driving with my small children in the vehicle. The alarm went off for no reason when I first entered the car. Next, my passenger side windows went down on their own and would not go back up. All sorts of alarms/light went off in my car. Next, it started to throw my vehicle into emergency brake while driving. VERY DANGEROUS! This should be a safety recall. The vehicle has been in the shop for 2 months, waiting on a part.

- Virginia Beach, VA, USA

problem #34

Jan 262022

Atlas

  • miles
While traveling at approximately 45 mph, my vehicle suddenly stopped with no reason. My window on the driver side and left rear passenger window rolled down approximately 2-4 inches, my windows locked, driver side door kept locking and unlocking. My emergency brake suddenly engaged and multiple warning lights came on. I had to turn my car off for it to start responding normal again. It happened first 1/3/22 and again 1/26/22.

- Fredericksburg, VA, USA

problem #33

Mar 092022

Atlas

  • miles
Parking break engages while driving. Windows roll down door contact light flashes

- Chicago, IL, USA

problem #32

Mar 152022

Atlas

  • miles
Car randomly shuts engine off completely when start/stop is activated and at a stop. I-??ve had to put the car from gear into park and restart the car due to this issue. I consistently get fault warnings for the electronic parking brake and driver side control panel in which the drivers side and passenger window randomly roll down.

- Queen Creek, AZ, USA

problem #31

Mar 072022

Atlas

  • miles
The entire electrical system went haywire. Driver aids malfunctioned, windows up/down, the parking brake engaged while driving. Dealer and VW claim it is an issue with the wiring harness. They have no parts to repair the car and there are a dozen more with the same issue at the dealer.

- Bethel, CT, USA

problem #30

Jan 112022

Atlas

  • miles
I purchased a brand new 2021 VW Atlas Cross Sport. In January I started experiencing major electrical sensor failures including automatically opening the windows, engaging the electronic parking brake when in motion, power steering sensor warning, engine warning and epc warning. VW has told me this is a wiring harness failure and they have over 6000 cars with this problem and can not give me a date as to when the parts will be available. I can not drive the car any distance for fear it will break down as I have had to have it towed once already. VW of America has provided no resolution for time to fix this brand new car.

- Pittsford, NY, USA

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