9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
971 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #4

Dec 012021

Atlas

  • miles
Today, December 1, 2021 my Atlas completely shut off while driving twice. This has happened 2 times prior on separate occasions, bringing the total times to 4 to date. Today it happened first in the morning while I was exiting the school parking lot and attempting to enter the main road of traffic. It completely stopped, turned off, and asked me to put in park before I could turn the engine back on. It then happened again while driving in a parking lot. It completely shut off and would not move. In all of these instances I felt in danger and at risk of causing or being involved in a car accident due to this sudden engine failure. All 4 times have been within the past few weeks, but today was the worst in that it was twice in the same day.

- Grand Prairie, TX, USA

problem #3

Nov 192021

Atlas

  • miles
Door Sensor causing car to throw various codes. Windows rolling down by themselves, parking brake engaging by itself. VW knows about the problem and should be a recall. Parts is on back order with time frame.

- Spring Valley, NY, USA

problem #2

Oct 262021

Atlas

  • miles
My 2021 Atlas turned itself off while I was going down the road at 70 MPH. I had over 1/2 tank of gas. I was able to get to the side of the road, put the car in park, and restart.

- Mckinney, TX, USA

problem #1

Oct 292020

Atlas

  • 5,000 miles
On Thursday, October 29th, I started my car after it had been parked outside for several days in the rain. After backing my car out of the driveway and then propelling forward, water (easily 1.5-2 cups) came out of the rear view mirror onto the paneling below. The water came out of the buttons as they were pushed on the panel. In addition, throughout the weekend, you could see the condensation in the buttons. As a result, the ac/heat paneling did not work correctly for several days. When I would turn on the car, the panel would light up and at times, I could not turn off some of the functions. This happened for at least 4 days. I called my VW dealership on Thursday, October 29th when I discovered this. However, VW could not fit me in to look at the car until Monday, November 2nd. Also to note, the engine light had come on and gone off several times throughout the weekend. I will also add the entire driver's side ceiling from the windshield to the sunroof was saturated with water. One push of the finger and water would come seeping out of the ceiling. After taking it to VW they could not find anything wrong with any sealing or any leak. I feel confident the sunroof was shut while my car was outside as it had been raining/sleeting for a week and I had no opportunity to use the sunroof.

- Stilwell, KS, USA