10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
5,027 miles

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« Read the previous 20 complaints

problem #37

Jul 212023

Atlas

  • miles
Air bag error, recommendation PODS wiring be replaced, active recall is listed but this vehicle is not included

- Manassas Park, VA, USA

problem #36

Jul 122023

Atlas

  • miles
Sitting in a parking spot and receive an airbag error and now the airbag light is on. Did not hit anything. This should not happen and should be fixed at dealer cost.

- Purcellville, VA, USA

problem #35

Jul 062023

Atlas

  • miles
Passenger airbag light coming on and off. VIN is not associated with the widespread VW recall but it is affecting my 2021.5 VW Atlas currently. Decided to look it up and saw the recall however my VIN currently isn-??t listed.

- Pensacola, FL, USA

problem #34

May 162023

Atlas

  • 51,000 miles
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving 70 MPH, the front passenger-??s side air bags warning light was blinking off and on. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was not including in NHTSA Campaign Number: 23V215000 (Air Bags) and referred the contact to the NHTSA Hotline. The approximate failure mileage was 51,000.

- Hollywood, FL, USA

problem #33

Apr 112023

Atlas

  • 48,614 miles
The contact owns a 2021 Volkswagen Atlas. The contact stated that the message "Passenger Air Bag Off" was displayed. The contact became aware of NHTSA Campaign Number: 23V215000 (Air Bags) which she related to the failure; however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 48,614.

- El Paso, TX, USA

problem #32

Mar 262023

Atlas

  • miles
I purchased new fully loaded VW Atlas for around 50K in March 2021. I choose VW Atlas 4 wheel drive due to brand name and thought my family will be safer in it. On Sun - 03/26/23 afternoon my wife was driving locally with my two kids in the back on local road and all of sudden all side airbags deployed without any reason. My wife and kids got very scarred as airbags deployed all of sudden for no reason. The car got out of control a little and right side tires scratched against the curb before she stopped and everyone go out of vehicle. She drove the car straight to VW Dealership in Sioux City so we can have them look at this once they open on Monday. On Monday 03/27/23 I called VW customer care and gave them all this detail. They asked me to take the car to dealership so they can look at it which I had already done. On 03/29/23 Dealership called and said according to VW Product manager there was an impact and airbags deployed because of this and I have to get the car fixed myself. My wife was going at 35-40 miles and the tires rubbed the curb after airbags deployed all of sudden. VW also has a recall for 2020 and 2021 Atlas as their airbags are going off unexpectedly. My Atlas is 2021.5 model but it is too much of coincide and may be VW needs to add 2021.5 models to recall. The VW service manager showed me another blue Atlas with tire bent inside due to impact and the airbag was not deployed but their product specialist says my car rubbing the curb caused the airbag to deploy. There is no impact anywhere on the body, not even a hair line scratch besides tires rubbing curb. My family does not feel safe in this car anymore. I am glad that this did not happen on highway or sudden malfunction like this on highway could have caused collision impacting mine and other families. I am hoping that VW will step up, take responsibility and do the right by customers instead of giving me run around.

- Sergeant Bluff, IA, USA

problem #31

Feb 112023

Atlas

  • miles
I was hit from behind and slammed into the car in front of me while stopped at a light. The collision totaled my Atlas at 95% The air bags did not deploy nor did their give a warning for the collision. The damage was so severe that the inner frame of the vehicle is beyond repair. Recent warranty repairs were done to this vehicle prior to the accident one set to the dash electronics in the.ast 4 months. This car remains at the body shop awaiting INS settlement for the car

- Chapin, SC, USA

problem #30

Sep 302022

Atlas

  • miles
Airbag warning light has come on. VW refuses to address this as a safety issue.

- Virginia Beach, VA, USA

problem #29

Apr 012021

Atlas

  • miles
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags). The vehicle was taken to the dealer and the contact was informed that parts were not yet available. The manufacturer had been notified of the recall and referred the contact to another dealer. The contact stated that the closest dealer was too far for him to travel. The contact also stated that while traveling at slow speeds, the parking brake would independently engage without warning. The failure mileage was unknown. Parts distribution disconnect.

- Forest, VA, USA

problem #28

Feb 092022

Atlas

  • 6,000 miles
The contact owns a 2021 Volkswagen Atlas. The contact received recall notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000. Parts distribution disconnect.

- Cranberry Twp, PA, USA

problem #27

Mar 122022

Atlas

  • miles
My vehicle experience inadvertent windows rolling down, inadvertent parking brake engagement at low speeds and a warning regarding a faulty door sensor on multiple occasions.

- Mead, WA, USA

problem #26

Jun 162022

Atlas

  • miles
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Falls Church, VA, USA

problem #25

Mar 222022

Atlas

  • 20,000 miles
The contact owns a 2021 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,000.VIN tool confirms parts not available.

- Fort Bragg, NC, USA

problem #24

Mar 182022

Atlas

  • 0 miles
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bartow, FL, USA

problem #23

Apr 042022

Atlas

  • miles
VW Atlas 2021 is having issues with the driver side harness which there is an active recall without repair for. Car started to show error messages related to parking brake, air bag functionality, windows roll up and down, parking brake has engaged while driving in early April. Multiple dealers contacted and no loaner vehicle or repairs identified or offered. Car feels completely unsafe to drive due to random braking and error messages.

- Littleton, CO, USA

problem #22

Mar 162022

Atlas

  • miles
This vehicle will suddenly just stop driving, including highway speeds. There is no rhyme or reason why this happens. Volkswagen of America refuses to assist, along with Volkswagen of Boise, Idaho refuses to look at the vehicle. After several attempts to have them diagnose the vehicle they refuse as the Service Manager has -??banned-?? us from coming there. The Service Manager and General Manager are racist since we were from California. We now have a vehicle that does not operate due to a recall and cannot service at the local authorized dealership. The next closest dealership is approximately 160 miles away. Many of my neighbors from California has said the same issue, and sold their vehicles just because they could not service the vehicle at Boise Volkswagen.

- Star, ID, USA

problem #21

May 012022

Atlas

  • 19,000 miles
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, and the dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 19,000. VIN tool confirms parts not available.

- Titusville, FL, USA

problem #20

Apr 042022

Atlas

  • 15,150 miles
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing electrical issues. The contact stated that upon starting the vehicle, the warning messages "Automatic Start/Stop Is Not Available", " Lane Assist Is Not Currently Available-??, -??Faulty Electronic parking Brake" "Door Is Ajar Fault" and the check engine warning light was illuminated. The contact stated that the front driver's side window was inoperative and the rear driver's side window would continuously roll up and down independently while driving. Additionally, the contact stated while coming to a stop, between 1-2 MPH, the parking brake would engage independently, causing the vehicle to jolt. The contact had to disengage the parking brake each time. Additionally, the contact stated that the front driver's side door lock chime reminder would engage while driving with the door locked. The local dealer was contacted and referred the contact to the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to not drive the vehicle. However, the manufacturer provided no assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 15,150. VIN tool confirms parts not available.

- Wilkes Barre, PA, USA

problem #19

Apr 072022

Atlas

  • 17,000 miles
The contact owns a 2021 Volkswagen Atlas. The contact stated that while placing a child in the driver-??s side rear seat of the vehicle the doors locked independently. The contact stated that the key fob and manual key was inoperable while attempting to unlock the vehicle. The vehicle was taken to the local dealer to be diagnosed. The contact was notified of a wiring harness failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V152000 (Air Bags). The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.

- Colorado Springs, CO, USA

problem #18

Apr 102022

Atlas

  • miles
Although this is not the first issue with my VW 2021 Atlas, it will be my last. As I was driving down a two lane highway to my daughter's softball practice, the emergency break turned on and my vehicle completely jolted to a stop. By the grace of God, no one was behind us. Prior to this recent incident, the windows started to roll up and down on their own and the "Fault Parking Break" alert will appear on my dash. This occurs randomly, day or night, sunny or rainy, cold or hot. The vehicle has been to the dealership for this issue, but the alert continues. I purchased this vehicle March of 2021, issues did not occur until December and it has gone down hill quickly. Right now, this vehicle is deemed "undrivable" and will be at the dealership. This vehicle is also under the new recall where the airbags do not deploy. There is no fix for this.

- Abilene, TX, USA

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