10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was sitting at a red light and was preparing to make a left hand turn. I proceeded to make the left turn driving less than 10 mph as I normally have done in the past. I have been this same route everyday for the past 3 years. As I was completing the turn the Atlas fish tailed to the right. It was a dry and sunny day in Texas.It was no reason for this and almost caused an accident and it was scary. The car was in economy mode and not in driver assistance. Not sure what happened. No warning light came on.
- Arlington , TX, USA
After an automatic software update, the navigation screen and all systems that are accessed through that screen no longer work. This includes the back-up cameras for the vehicle. The vehicle was returned to the dealer who was unable to fix it citing they do not have the necessary "computer chip" and did not know when they would be able to get them. The vehicle was returned to me. There is limited visibility through the rear window of this vehicle and the absence of a back-up camera is problematic.
- Arlington, VA, USA
The infotainment center of the vehicle does not start/work upon start of the car. I get a notification on the dashboard that audio is not available. The whole infotainment center not working on startup means I cannot view the picture/video feed from the rear camera. I tried activating the park assist feature to activate the camera but it did not work because the infotainment center was inoperable. I purchased the car one week ago and have had this issue on starting up the car everyday this past week. It takes anywhere from 2-10 minutes before the infotainment center is operable. I have notified the dealership and they have not been able to reproduce the issue because they acquire the vehicle after the info center is operable. I am not able to have the vehicle serviced at the dealership until Feb. 23, 2022. They have advised to -€œreset-€ the infotainment center. The sales associate who sold me the car did this and the problem still exists. Because I purchased the car new, with 10 miles, I did not anticipate this issue.
- Grand Prairie, TX, USA
- Macclenny, FL, USA