10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #3

Sep 302024

Atlas

  • miles
Windshield cracked without a significant event occurring. Windshield appears to be weaker or defective. I have driven over 220k miles on another vehicle and only replaced the windshield once due to hitting a deer! This was less than one year of having the atlas and it was a small rock at lower speeds (30-35mph). There are numerous other complaints of cracked windshields on this model, even multiple replacements. I admittedly drive 25-30k miles a year but have never had road debris crack a windshield like that. I could see if I was following a semi-truck or garbage truck and had something significant happen but I expect the windshield to hold up against minor rocks and other road debris hitting it. It cracked/spidered immediately.

- Osawatomie, KS, USA

problem #2

Jul 202024

Atlas

  • miles
Around the end of May 2024, a rock/pebble put a barely noticeable knick in the windshield of the vehicle. On July 20, 2024, a crack formed that may or may not have originated from this knick....after driving 1600 more miles and while the vehicle was parked over night. I believe this is a defect in the craftsmanship of the windshield, as it should be able to hold up to a small pebble hitting it, and the fact that it cracked 1600 miles and two months later is absurd. I have read multiple reports of the same thing happening to their VW Atlas's.

- East Longmeadow, MA, USA

problem #1

Mar 192024

Atlas

  • miles
The backup camera stopped working on March 19. Because the car is less than a year old, we thought it was a minor glitch and would go away on its own. On March 20, the backup camera was still not working. On March 21, with the backup camera still not working, we contacted the dealership to schedule an appointment to diagnose and fix it but the next available appointment isn't until June (three months from now). This is just a diagnosis appointment, not an appointment to fix the issue, and they said depending on the diagnoses we'd have to book another appointment to actually fix it which could be again months out in terms of availability. A non-working backup camera is a safety hazard and simply shouldn't be a problem on a brand new car less than a year old.

- Anchorage, AK, USA