10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
0 miles

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problem #33

Dec 082025

Atlas

  • miles
The rear camera of our vehicle has been intermittently failing for the past year. The VW dealer has not been able to repair as it is an intermittent issue. Today the entire screen wouldn't turn on to even be able to control the HVAC system, and it was a cold day. Luckily the rear has separate controls so my kids weren't freezing in the car. I was going to take it to the dealer today, but the screen started working again and the service advisor said not to bring it in if it's not broken. We have brought this car in several times for the reverse camera not functioning with no repairs done. All we are told is the mechanic resets modules and it should be good. There was a recall for this issue which was performed. The problems occured more frequently since the recall was performed, but I'm always told that they can't fix what's not broken, which I understand. This is a large vehicle not having a reverse camera working properly at all times is a big safety concern that is being dismissed because they can't figure it out. I'm in a hard place. I can't leave them the car forever as it's the car we drive our kids in. They won't give us a loaner as they are not required to. Are we just stuck with a car that has an intermittent safety concern with no remedy? I have video of it not working, but it won't let me upload it.

- Silver Spring, MD, USA

problem #32

Jun 032024

Atlas

  • miles
volkswagen atlas 2024 brake noise with maneuver braking function currently not available light coming on after first couple stops. I have recording and everything and showed to vw dealership they said this is normal. I used to work on brakes this is not normal. It is so bad every looks at it and this is a new car. It happens ever morning. Cold wet or not just doesn't brake well from start of the day. They claim stuff builds on the disc and has to burn off but thats for new brakes and rotors only. During the noise the light comes one braking function is not available. What I see in the car is almost like a a slippage where the car kind of feels like it is on ice but your foot is all the way down. This has done that from day one. They said they cant fix it. I fear someone is going to get hurt soon, because it affects the stopping power.

- Suwanee, GA, USA

problem #31

Nov 142025

Atlas

  • miles
I-??ve owned the Atlas for a little over a year now and throughout the year the vehicles infotainment system and electrical system has had several recurring issues. I-??ll get notifications while I-??m driving of the front and rear sensors being inactive, the entire infotainment system will periodically reboot while driving, the automatic braking system unexpectedly engaged on a couple occasions - even when there was not a collision hazard, the systems Bluetooth connectivity will go on and off while driving which affects my ability to use gps and creates a distraction while trying to correct, the infotainment system will crash while I-??m in reverse which takes away the use of the back up camera, and just the other day the voice control activated while I was driving (without being prompted) and I couldn-??t deactivate it without manually rebooting it while I was driving. I did a few google searches to find a resolution but it appears many others are having similar issues. These recurring issues have distracted my attention while driving and have created some dangerous situations that could have easily caused a crash or incident.

- Woolwich Township, NJ, USA

problem #30

Oct 162025

Atlas

  • miles
software-related problem affecting the infotainment system and connected electronic sensors, including the loss of backup camera, loss of dash screen control information (black out). Loss of defrost control since it is part of hvac system controlled by video screen. Loss of sensors front and rear. Dealer has seen the car. We have called a week later. No expectation of a fix or timetable.

- Carmel, IN, USA

problem #29

Oct 152025

Atlas

  • miles
All of the lights keep coming on for all of our systems. Collision avoidance, cruise control, automatic braking, blind spot. Radio screen goes black and cannot work anything on car including heat. Car will just randomly go into limp mode. Very unsafe for this to happen while driving on highway.

- Kaukauna, WI, USA

problem #28

Oct 162025

Atlas

  • miles
Volkswagen has a bad software patch that has impacted VW Atlas' nationwide. Infotainment systems including the front and rear safety cameras as well as car controls are not accessible because the infotainment system is completely off. This is impacting the entire nation and dealerships are unable to provide updates. This is a huge safety concern. People will get hurt because of this outage.

- Birmingham, AL, USA

problem #27

Oct 162025

Atlas

  • miles
The info system screen goes blank. It will intermittently go off and return on before shutting off completely. The info screen is the only way to operate the air controls. This makes the vehicle unsafe to operate when conditions require air adjustments to keep a clear windshield. This issue also causes numerous dash alerts. Rear and front collision plus maneuver braking.

- Live Oak, FL, USA

problem #26

Oct 152025

Atlas

  • miles
The infotainment center is not working- the screen is black. I am unable to see any of my cameras, change my air/heat- it is currently set to cold and it is freezing when I drive my car, I can-??t use my map or hands free calling. This is very unsafe and none of the safety features are working.

- Fishers, IN, USA

problem #25

Oct 082025

Atlas

  • miles
My 2024 Volkswagen Atlas SE began collecting visible moisture inside the rear tail light assembly less than 18 months after purchase. Over time, this led to intermittent lighting failure, sometimes the lights function, sometimes they don-??t. This is a safety concern, especially at night or in poor weather. After researching the issue, I found that this is a widely reported problem among VW Atlas owners and has even been referenced in VW-??s own Technical Service Bulletin 94-22-01, which is published in the NHTSA database. The bulletin calls this -??normal condensation, -?? but this is beyond that there is visible water pooling and electrical malfunction and I know of others who report the same thing. VW is down playing this to avoid the recall. Despite being under extended warranty, this is not covered because VW considers it cosmetic unless there-??s proven seal failure. The vehicle is available for inspection and has been evaluated by a certified VW service center. Volkswagen needs to address this as a design or sealing defect, especially when it affects vehicle safety systems like brake and signal lights.

- Hoyt, KS, USA

problem #24

Oct 012025

Atlas

  • miles
Without warning, CarNet stops working. This is unsafe because folks get faulty directions, which causes concerns and confusion and the following safety features do not work without warning, Automatic Crash Notification, Manual Emergency Call, Roadside Assistance, Anti-Theft detection, and Stolen Vehicle Location Assistance. An online search reveals a ton of issues with this since they started offering CarNet. Also, module -??burned up due to bad luck-?? per Southpoint Volkswagen dealership in Baton Rouge.

- Winnie, TX, USA

problem #23

Jul 192025

Atlas

  • miles
I was driving on the freeway in the right lane and the lane assist forced my steering wheel to turn right causing me to collide into a concrete guard rail. Previous to that my car had been having electrical malfunctioning issues with the screen and radio.

- San Pablo, CA, USA

problem #22

Jun 202025

Atlas

  • miles
I-??ve owned the vehicle for less than 60 days. The vehicle currently has 2000 miles however, the vehicle has placed us in danger due to the inability to charge the battery. The lack of battery voltage also makes the AC inoperable on 100 degree temps. During an attempted repair it was noticed the fuse box has melted. Technicians are uncertain the cause of this Issue. They are uncertain if it-??s an electrical issue or due to the alternator. They-??ve had the car for over a week with no clear definitive plan and no communication. The car doesn-??t reliability start and the possibility of fire is clear based on components that are melting.

- Silver Spring, MD, USA

problem #21

Apr 162025

Atlas

  • miles
Radio shut off while passing a gas station which becomes a hassle while traveling and can be dangerous

- Alexander , AR, USA

problem #20

May 092025

Atlas

  • miles
Automatic Braking engaged with no other traffic in area, also dash display flashes as if electrical problem exists. Info screen also turns to distorted pixels also indicating electrical issues. VW dealer rep acknowledges there is an issue with the info screen and was expected to be fixed by January 2025(did not happen). I do not feel the vehicle is safe with the electronic braking issue.

- Vincennes, IN, USA

problem #19

Apr 012025

Atlas

  • miles
SOS emergency call button doesn't work. Even though button is show green and technical people at dealership said there are no problems. I actually pressed the button and it said the call can't be made.

- Charlottesville , VA, USA

problem #18

Jul 302024

Atlas

  • miles
In the ADAS system, the front camera doesn't turn on when the vehicle is pulled in to a parking space and only the beep sensors are turning on. However, once you put the car in reverse then it gets turned on. It poses a safety concern for pedestrians and other vehicles as well. The problem was reported immediately to the dealer and I was told this is the same across the VW Atlas 2025 line-up. The issue was there from the first day I bought the car (brand new) 2nd issue is the control panel under the display is not backlit and can distract the driver from the road when trying to find a switch at night time and it is too dark to see anything.

- Windsor On. Canada, MI, USA

problem #17

Jan 232025

Atlas

  • miles
The infotainment system stops working and goes blurry. The dash where the speed is shown goes black. Blind sport monitoring on the passenger side does not work. I almost got into an accident today because of this.

- Westfield, MA, USA

problem #16

Dec 022024

Atlas

  • miles
I have a 2024 Volkswagon Atlas and right now my screen is completely not working. Everything is functional through the screen for controls as well. I can't even control the thermostat. This has become a safety issue as my windows are icy in the morning and I cant turn the defroster on. The service department at the dealership won't look at the car because they said it is a known issue and Volkswagon is doing a system update. I was told to hold the power button down for 10 seconds to reset the screen but even that is not working at all. Warning lights come up constantly as well.

- Sanger, TX, USA

problem #15

Sep 022024

Atlas

  • miles
The display which provides all vehicle information as well as guidance malfunctions (pixelates). Volkswagen acknowledges a faulty display chip is the cause. The dealer has updated software and even replaced the display with no success. I notified the dealer about the replaced display and he advised the VW has stopped the display replacement process. This means that potentially all 2024 Volkswagen Atlas vehicles are suspect. Without vehicle data accessible and no navigation available this distraction has created a hazard for driving on at least 2 occasions.

- Elkhart, IN, USA

problem #14

Nov 302024

Atlas

  • miles
error with drive system was caused by engine overheating. maneuver braking function triggered and faulty throttle body issue discovered.

- Ontario, CA, USA

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