After 6-7 occurrences over a year of an unidentifiable warning light type object appearing in the Vehicle Information portion of the dashboard. Also two (2ea) separate trips to the Volkswagen Dealership for repair of this issue. I was driving on raining soaked highway, as I was slowing down for stopped traffic ahead (traveling at approximately 25 mph), the aforementioned warning light flashed on and immediately and automatically applied the brakes causing the vehicle to skid sideways on the highway. I returned to the Dealership for the third (3rd) time for this item and explained what happened. The Service Manager had me look at a computer showing all of the warning lights for my vehicle. I told him the warning light that we have seen was not located in the area of where the -€œnormal-€ warning lights are, but in the Vehicle Information area of the dash board. When I was picking up the vehicle after the service for this item and also a recall issue, the Service Manager told me regarding the unidentified warning light the car was -€œsupposed to apply the brakes in that fashion-€. However, the dealership could not identify the Large Red Object surrounded with four (4) Lightning Bolts warning Light. If this issue (warning light and automatically braking) would have occurred at a greater speed (the speed limit on the highway was 65 mph) the outcome would have been more serious. As a result of this occurrence and the several failed attempts identify the warning light or to repair this vehicle we do not feel safe in driving this car. According, we have sold this Volkswagen Atlas Cross Sport.

- Millersville, MD, USA

I submitted a report on May 2nd, 2022 about a MAJOR safety concern that occurred at the beginning of April. My cross sport was phantom braking, throwing itself into Park, and involuntary E-braking. This occurred multiple times at different speeds, I avoided collision and injury but have since been unable to drive the vehicle. Myself and others on the road could have been seriously injured. It was immediately towed to the dealership and has been sitting on the lot un-driveable since April, with no fix in sight, and no communication from VW in regard to a resolution. I want to file the highest complaint against VW as they have not dealt with this in a timely manner, they have not offered assistance, and this was my only vehicle.

- Lahaina, HI, USA

2020 VW Atlas Cross Sport. While traveling down the highway (medium speed) the vehicle abruptly threw itself into Park, and E-braked. Thankfully escaped a collision but the outcome could have been much worse. My safety and safety of others was put at risk. And the general trauma from this scary incident has lasted weeks. The abrupt braking continued to happen at low speeds / cruising speed until I could pull over. (The car is not simply braking, it is throwing itself into Park and E-Brake goes on). Also, windows roll up and down without cause, all types of warning lights and errors flash on the dashboard. Upon the dealership's service center's scan of my car's computer, they found it occurred four times. The dealership found the wiring harness was corroded, and they think the car is sensing that a door is open, causing the vehicle to switch to Park and abruptly E-Brake. The vehicle is unsafe to drive but both VW and the dealership have denied me a loaner, and have denied my requests for compensation so I can rent a temporary car - this malfunction has left me with no vehicle for weeks, zero means of transportation, and no future fix in sight.

- Lahaina, HI, USA

While driving down a street the car engaged the emergency stop system and stopped the car, nothing in front of me or around me. Verify scary incident.

- Las Vegas, NV, USA

Several weeks ago, while the vehicle was on and in park, several warning lights went off and the vehicle started beeping, both windows on the drivers' side rolled all the way down and the parking brake engaged. I was able to disengage the parking brake and roll up the windows. After turning the vehicle off and back on, the warning lights went away. This morning, after putting the vehicle in park and turning it off, both windows on the drivers' side rolled about 1/3 of the way down and the parking brake engaged. Upon turning the vehicle back on, I was able to roll the windows up and disengage the parking break.

- Edina, MN, USA

Driving and my car is automatically suddenly braking for me even-though my foot is on the gas. This now has happened a few times and I almost got rear-ended yesterday.

- Hollywood, FL, USA

Issues started in fall 2020, each had occurred a few times, but dealers reported this was a known issue without a fix or that parka for wire harness were on back order. Now with each start 8+ alarms go off for failures in safety features. Consistently the electronic parking brakes come on at slow speeds (<5mph) and has caused near accede to due to sliding when driving in snowy weather. Airbag warning light on and unsure if this is a safety issue or sensor problem, dealership reports it is not a safety issue. Driver door not recognized as closed, driver side door will no lock but at other times is unable to be unlocked. All 4 windows go down ~6in at random intervals both while driving or parked when starting car. Initially was single events and rare now cat is nearly undrivable due to braking issues

- Rochester , NY, USA

In may 2021 I had the drivers side wiring harness replaced due to being faulty which included windows unrolling on their own, cruise control not working, every time I stopped car using brakes emergency brake automatically came on and car would jerk forward, to name a few. After I hand it replaced it worked until November 2021 where once again the same problems occurred. I took it to dealership who stated wiring harness again needed to be replaced. Unfortunately part is in back order and continues to not be available. Both the dealership and VW Car Care would not authorized a loaner and I was told I would have to continue to drive the car. However, car is not safe as electronics go hay wire on it and when I stop car emergency brake goes on and jerks car and everyone in it forward. As of today my dealership states their VW representative states still on back order and have no idea how long I will have to continue to wait for part.

- Pennellville, NY, USA

Vehicle has a defective driver door harness which causes the vehicle to think the door is open. When this happens the emergency brake engages and all the windows roll down. This behavior can occur while the vehicle is stopped and while the vehicle is in motion. Dealership has stated the repair part is on a national backorder with no estimated time the part will arrive. Dealership and Volkswagen have failed to provide any alternative forms of transportation.

- Round Rock, TX, USA

When turning the car on there are sometimes multiple errors: start-stop, driver door contact sensor, acc, and electronic brake. The car beeps very loudly telling me the engine is running (obviously). While driving, with or without current errors, the driver side windows will roll down, the doors will unlock and the car will apply emergency braking (out of no where) stoping the vehicle without warning. Supposedly this is an issue with the driver door wiring harness and apparently the part is almost impossible to get. The vehicle has been sitting at the dealership for two weeks with no ETA on parts.

- Santa Rosa, CA, USA

The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated while driving at low speeds, the emergency brake engaged independently. The contact also stated that the front driver-€™s side door failed to lock. The contact stated that the warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown chip to be replaced and a wiring failure. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 9,000.

- New Rochelle, NY, USA

Multiple errors when starting car including windows on drivers side roll down randomly, cruise control does not work, when I step on brakes it throws the emergency brake on and jerks the forward causing everyone in car to jerk forward. Dealership states drivers side wire harness problem but had it replaced 3/2021 and now same exact problem 12/2021

- Pennellville, NY, USA

Upon vehicle start, vehicle provided several warnings: 'driver door contact switch, electronic parking brake fault, airbag error', and several others. The driver and driver-rear passenger windows rolled down about two inches, security light was blinking, drivers door would not lock. While driving on city street, the parking brake would engage at low speed (1-2 mph), and when stopped, while in gear (drive).

- Boise, ID, USA

When driving vehicle upon coming to a completed stop, various fault messages are displayed 'electronic brake error/driver contact switch error, start/stop error'. the car detects that the door is open even though it is completely closed which causes parking break to activate immobilizing the vehicle ; the start/stop system then activates turning off the engine. This makes performing any low speed maneuver extremely difficult and dangerous as you must first find then press the electronic parking breaking button/take your foot off the break and wait for the start stop to deactivate/then accelerate. This has nearly caused an accident when executing a left turn into oncoming traffic the car stopped and the break activated while cars were approaching. Car was taken to the authorized VW dealer who replaced the locks and door handle and did safety inspection. As soon as I left the dealer the car displayed the same problems reported. Car was taken back to dealer who advised they ordered a new door switch to fix the problem as the one in the car was 'bad'. car has been with dealer for 1 month as they do not have the parts due to it being on backorder at VW.

- Brown Deer, WI, USA

Our atlas will randomly slam on its brakes as if avoiding a collision on an empty road. The lane assist will also steer you towards obstacles (like construction barrels) and fight as your try to correct its error. Issues have all occurred while in motion traveling down a 2 or 4 lane road.

- Ravenna, OH, USA