10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
7,881 miles

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problem #3

Dec 012021

Atlas Cross Sport

  • miles
2020 Atlas Cross Sport SE 4 MOTION. At 15,000, vehicle exhibited unusual and dangerous transmission behavior that compromises the safety and longevity of the vehicle. The vehicle demonstrated severe acceleration lag from stop, revving at high RPM's before moving, harsh grinding gear shifts, "start/stop errors", and bucking at lower gears. Car was taken to service center for the first time and diagnosed with a transmission leak due to a faulty gasket, which was repaired. However, problems persisted and worsened. Shortly thereafter, car was taken a second time to service center and diagnosed with a faulty transmission valve and solenoids. Vehicle was returned, but continues to have rough gear shifts and hesitation under heavy acceleration. Car is in the service center for a third time, as of now, without fix. In addition, the vehicle was also sent to the service center for suspension issues-- unusual noise when going over bumps, and noise when turning at slow speeds. Sway bar was replaced on initial inspection, but noise while turning persists. No fix as of this complaint.

- Los Angeles, CA, USA

problem #2

Jun 202021

Atlas Cross Sport

  • 16,643 miles
The contact owned a 2020 Volkswagen Atlas Cross Sport. The contact stated that while driving at 40 mph, he crashed into another vehicle and within seconds, his vehicle's engine compartment caught fire and exploded twice. The vehicle was engulfed in flames when the fire department arrived on the scene. The contact did not receive medical attention or sustain injuries however, the contact's wife received medical attention for injuries sustained and transported to the hospital by ambulance. A police report was filed. The vehicle was towed to an auto service center and deemed totaled by the insurance company. The dealer and manufacturer were not made aware of the failure. The failure mileage was 16,643.

- Chesapeake, VA, USA

problem #1

Feb 112021

Atlas Cross Sport

  • 7,000 miles
Please see attached document as it explains it all

- Eatontown, NJ, USA