9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
212 miles

About These NHTSA Complaints:

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problem #4

Jan 032023

Atlas Cross Sport

  • miles
The speedometer reads significantly higher than actual speed. Took to the dealership, they confirmed speedometer reads high but allege that it is within the 10% margin that is allow by Volkswagen. Car is currently still under full warranty and dealership says they are not allowed to fix because issue is "within allowable tolerance." Speedometer will read up to 4mph high at 60-70mph. This seems to pose a significant safety risk as well as obvious risks with law enforcement. Dealership has offered no option for fixing at owners cost nor under warranty.

- Dubuque, IA, USA

problem #3

Sep 012021

Atlas Cross Sport

  • miles
Adaptive cruise control (acc) will not work if you remote started the vehicle. To get it normally work, you have to fully switch off the car and then push start it. Had the vehicle checked by vw dealer and they found no problem, but the car won't engage cruise after remote start. After months of this; the remote start will not work. Carnet told me to wait on an update to be released soon.....it has been 10 months and same story every time I call. Dealer can't get it sorted even though they replaced Carnet module twice!

- Milwaukee, WI, USA

problem #2

Jun 262020

Atlas Cross Sport

  • 600 miles
When using vehicle remote start the vehicle malfunctions with adaptive cruise control error not allowing cruise control to work or disables randomly while using cruise control. Also causing front assist to avoid crash to disable.

- Amarillo, TX, USA

problem #1

Aug 032020

Atlas Cross Sport

  • 250 miles
Our atlas will randomly slam on its brakes as if avoiding a collision on an empty road. The lane assist will also steer you towards obstacles (like construction barrels) and fight as your try to correct its error. Issues have all occurred while in motion traveling down a 2 or 4 lane road.

- Ravenna, OH, USA