9.9
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 212 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Adaptive cruise control (acc) will not work if you remote started the vehicle. To get it normally work, you have to fully switch off the car and then push start it. Had the vehicle checked by vw dealer and they found no problem, but the car won't engage cruise after remote start. After months of this; the remote start will not work. Carnet told me to wait on an update to be released soon.....it has been 10 months and same story every time I call. Dealer can't get it sorted even though they replaced Carnet module twice!
- Milwaukee, WI, USA
When using vehicle remote start the vehicle malfunctions with adaptive cruise control error not allowing cruise control to work or disables randomly while using cruise control. Also causing front assist to avoid crash to disable.
- Amarillo, TX, USA
Our atlas will randomly slam on its brakes as if avoiding a collision on an empty road. The lane assist will also steer you towards obstacles (like construction barrels) and fight as your try to correct its error. Issues have all occurred while in motion traveling down a 2 or 4 lane road.
- Ravenna, OH, USA
- Dubuque, IA, USA