9.7
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 686 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Upon starting the vehicle, an electrical fault for the drivers side door comes on. Often, this is followed by the drivers side door windows rolling down a few inches automatically. What follows next is a cascade of electrical faults, including but not limited to the emergency brake. When trying to drive in this condition, the brake automatically comes on just before the car comes to a complete stop. When there isn't the initial electrical fault, the car operates normally. This seems to be a problem associated with the driver's side door wiring harness. The car has been in the shop with the parts on backorder for over a month. This seems to be a known and common issue and it should probably rise to the level of recall.
- Philadelphia, PA, USA
Steering rack issue for second time full replacement of steering rack for the second time Also front links recall, replaced Strange popping coming from top of vehicle, sounds like rocks are being dropped on the top of the car Road Noise at speeds over 75 mph
- Sturbridge, MA, USA
When picked up vehicle within days noise was heard from left side of vehicle, at the windshield. Both at low speeds and high, if something was placed in the corner like a towel the noise would stop. After vehicle went in to the dealers it was determined that the windshield was faulty, it had been incorrectly fitted and the whole windshield and all seals needed to be replaced.
- Sturbridge, MA, USA
From picking up the vehicle there was a noise only on the drivers side windshield, the sound I thought was initially road noise at higher speed but it was at any speed. It became clear that the noise was air entering the vehicle through the windshield. The windshield was found to be defective and had to be replaced
- Sturbridge, MA, USA
Steering makes creaking and noise when turning even when stopped. Dealer replaced sway bar links today via tsb. Problem not fixed, dealer test drove after fix and determined it could possibly be clockspring. Others online have similar issues, some say replacement of entire rack is required, I hope not.
- Williamston, MI, USA
Adaptive cruise control (acc) will not work if you remote started the vehicle. To get it normally work, you have to fully switch off the car and then push start it. Had the vehicle checked by VW dealer and they found nothing, then I noticed that remote start was the problem. Seem to me there should be some sort of a software update fix as it looks like there are no electric/electronic issues.
- Denver, CO, USA
- Edina, MN, USA