The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated that the passenger-??s side air bag warning light was illuminated with and without a passenger seated in the seat. Recently, the contact stated that the warning chime would continuously sound after an occupant had exited the passenger-??s side seat. The dealer was notified of the failure, and the contact was informed that she needed a letter from the manufacturer before the vehicle could be inspected. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 38,000.

- Laurel, MD, USA