9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,000 miles

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problem #2

Dec 012021

Atlas Cross Sport

  • miles
2020 Atlas Cross Sport SE 4 MOTION. At 15,000, vehicle exhibited unusual and dangerous transmission behavior that compromises the safety and longevity of the vehicle. The vehicle demonstrated severe acceleration lag from stop, revving at high RPM's before moving, harsh grinding gear shifts, "start/stop errors", and bucking at lower gears. Car was taken to service center for the first time and diagnosed with a transmission leak due to a faulty gasket, which was repaired. However, problems persisted and worsened. Shortly thereafter, car was taken a second time to service center and diagnosed with a faulty transmission valve and solenoids. Vehicle was returned, but continues to have rough gear shifts and hesitation under heavy acceleration. Car is in the service center for a third time, as of now, without fix. In addition, the vehicle was also sent to the service center for suspension issues-- unusual noise when going over bumps, and noise when turning at slow speeds. Sway bar was replaced on initial inspection, but noise while turning persists. No fix as of this complaint.

- Los Angeles, CA, USA

problem #1

Sep 242020

Atlas Cross Sport

  • 2,000 miles
Steering makes creaking and noise when turning even when stopped. Dealer replaced sway bar links today via tsb. Problem not fixed, dealer test drove after fix and determined it could possibly be clockspring. Others online have similar issues, some say replacement of entire rack is required, I hope not.

- Williamston, MI, USA