10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #4

Dec 272024

Atlas Cross Sport

  • miles
Multiple occasions the start/stop malfunction has turned on. The brakes grind and screech horribly and I-??ll get breaking malfunction warning. It has been checked by vw and they state that the brakes are fine and they-??ve had several come in with same issue but there-??s no recall that has been issued. They stated it is the material that was used to manufacture brake parts that cause this problem. It worries me one day they will give out. Also the error drive system has come on and it feels I lose power. I stop car and sometimes that helps as I restart. They tell me the antifreeze needs to be topped off. I-??ve already had to refill in less than 3 months which I find crazy with antifreeze. No other car I-??ve owned have I had to refill this so much. So several issues have occurred with this vehicle.

- El Paso, TX, USA

problem #3

Dec 032024

Atlas Cross Sport

  • miles
The info center becomes unreadable therefore, if you use the back up camera, you cannot see clearly the objects behind your car. Volkswagen does not have a fix on this. They just recommend for now doing a hard reset on the info center. This is a concern of mine because it is a safety hazard when I try to use reverse I have to rely on mirrors and otherwise I have blind spots that I cannot see whereas when using the backup camera, I have full visibility of what-??s behind my vehicle. Secondly, the brakes make an unusual noise. Volkswagen claims it-??s dust however I have audio recording of the squealing noise and as fact, the brakes sometimes engage in a rough way to where it almost seems like they are trying to grip the disc. This is extremely concerning as Ithe brakes make an unusual noise. Volkswagen claims it-??s dust however I have audio recording of the squealing noise and as fact, the brakes sometimes engage in a rough way to where it almost seems like they are trying to grip the disc. This is extremely concerning as I have lost confidence in driving my vehicle.

- Tucson, AZ, USA

problem #2

Jan 222024

Atlas Cross Sport

  • miles
Dear National Highway Traffic Safety Administration, I am writing to express my frustration with the ongoing issues with my Volkswagen Atlas Cross Sport. Despite repeated repair efforts, the situation has become unsustainable. As a one-car household, visiting the dealership multiple times a month is both financially and personally stressful. While the service department has been excellent in trying to address the problems, the recurring issues are straining my relationship with the dealership. I need a reliable vehicle, especially given the $19,000 down payment we cannot afford to lose. We chose the SE model for ethical reasons (no leather), but it has been problematic, and we are now open to other solutions. Here is a list of issues we-??ve encountered over the last 10 months: Atlas Number 1 (2 months): Loose exhaust shield Auto Start/Stop feature not functioning Start button unresponsive Rear windows would not close Infotainment system freezing Dashboard speaker grill falling off Rattle in rear door Atlas Number 2 (7 months): Front bumper damaged; required body shop repair Driver's window scratched and replaced Front parking sensors failed Windows malfunction and don-??t auto close Infotainment system freezing; display going black Console cover broke twice Headlights repeatedly replaced, failing calibration Backup camera feed going black; needed replacement Headlight control module needed replacement Rattle in front door Dashboard speaker grill falling off Persistent front-end shake at highway speeds (tires rebalanced twice) Steering-responsive headlights fail to return to center, requiring a vehicle restart Recent repairs haven-??t resolved these issues. The headlights still fail to center, the infotainment system continues to go black, and the backup camera still malfunctions. A software update is expected in January, but I need a solution in the meantime. Please help us resolve this situation-?"it's financially and practically unsustainable.

- West Hartford, CT, USA

problem #1

Aug 282023

Atlas Cross Sport

  • miles
Three time while in reverse the car suddenly stops and makes loud noise. I am very concerned because this car was recently purchased and I am afraid to drive on the highway. I am contacting the dealership today about this issue today

- Southaven, MS, USA