9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
200 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Jun 202024

Atlas Cross Sport

  • 800 miles
The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several unknown warning lights were illuminated. The contact stated there were audible chimes and alarms sounding during the failure. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 800. VIN tool confirms parts not available.

- Steilacoom, WA, USA

problem #3

Jan 262024

Atlas Cross Sport

  • miles
The VW Infotainment System is the main vehicle communication system. It includes the Navigation system, Vehicle Settings, Radio, and allows "hands-free" driving with cell phone connectivity via Bluetooth. Once the Radio module within the Infotainment system is turned ON.....it cannot be turned OFF. It does have Mute and Pause, however, any thing else that uses the audio immediately kicks the radio ON at various levels. For example, in heavy traffic where CONCENTRATION and DISTRACTION-FREE attention is needed, a text message to your phone or a Voice command from navigation will kick ON the Radio....non stop. When this happens, you must change out the Nav screen over to the Radio screen and pause or mute the radio to hear the voice commands and re-do the last instruction....while driving. I have had the VW Service Center at the dealership look at it several times...they cannot fix it. No one is able to turn the radio off. Only the ENTIRE Infotainment system (no hands-free The VW Customer Care says "you can turn the entire Infotainment system off" altogether and have NO functions/features available.

- Loysville, PA, USA

problem #2

Sep 262023

Atlas Cross Sport

  • miles
The engine failed flashing a warning sign of rpm max 4000 from day 1 of me having the car. It is available for inspection. During the multiple times this has happened the car will come to a hault while driving on busy expressways of at least 70 mph. The dealer has not found a solution to the problem after at least 4 attempts.

- Sauk Village, IL, USA

problem #1

Sep 092023

Atlas Cross Sport

  • miles
Bought this vehicle on9/9/23 with 20 miles on it. 45 minutes later while driving home from the dealership the vehicle lost power and slowed to a stop in the road. We barely made it off the bridge and were nearly rear ended as it was dark. The dealership diagnosed a bad ECM. The manufacturer also inspected. The vehicle jerked consistently and grew worse before it lost power. Multiple warnings flashed and the check engine remained on. Neither the manufacturer nor the dealer has rectified and says it is under review.

- Hermitage , MO, USA