9.7

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
600 miles

About These NHTSA Complaints:

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problem #5

Dec 272024

Atlas Cross Sport

  • miles
Multiple occasions the start/stop malfunction has turned on. The brakes grind and screech horribly and I-??ll get breaking malfunction warning. It has been checked by vw and they state that the brakes are fine and they-??ve had several come in with same issue but there-??s no recall that has been issued. They stated it is the material that was used to manufacture brake parts that cause this problem. It worries me one day they will give out. Also the error drive system has come on and it feels I lose power. I stop car and sometimes that helps as I restart. They tell me the antifreeze needs to be topped off. I-??ve already had to refill in less than 3 months which I find crazy with antifreeze. No other car I-??ve owned have I had to refill this so much. So several issues have occurred with this vehicle.

- El Paso, TX, USA

problem #4

Nov 142024

Atlas Cross Sport

  • miles
Multiple error codes populated on my vehicle while driving to work. This occurred less than 3 months & less than 1500 miles since ownership. The car went into a reduced power/speed mode and advised for me to get service asap. I barely made it off the highway to my destination. Dealer said it was the fuel pump. If it was a faulty fuel pump - should I have been a part of the stop sale/recall? Engine/Transmission/PowerTrain- Error: Drive System. Please service vehicle. (Engine) Error: Start/Stop (Engine)

- Huntersville , NC, USA

problem #3

Jul 282024

Atlas Cross Sport

  • miles
Vehicle had multiple engine malfunction lights appear and start/stop failures. Vehicle failed to start properly and speed was limited to prevent damage engine. Happened while I was driving it and I had to pull over and had the vehicle towed. An authorized dealer, Auto Import Inc in Brainerd, MN has had the vehicle since July 29th. They are unable to diagnose the problem, want to send the vehicle elsewhere and VW quality technicians have not shown up to inspect the vehicle. I had noticed prior to the engine failure that my fuel economy was not going down with driving, but rather up, which made me suspicious. Stop and go City driving should not increase fuel economy in the manner which it was. I became nervous about fuel amounts. My last three fill ups were about 6 gallons only after driving 250 miles, equating to 40 mpg, which is way higher than any reported mpg estimate I have a customer care rep and case with VW. They are not helping me at all.

- Elk Grove Village, IL, USA

problem #2

Sep 262023

Atlas Cross Sport

  • miles
The engine failed flashing a warning sign of rpm max 4000 from day 1 of me having the car. It is available for inspection. During the multiple times this has happened the car will come to a hault while driving on busy expressways of at least 70 mph. The dealer has not found a solution to the problem after at least 4 attempts.

- Sauk Village, IL, USA

problem #1

Sep 062023

Atlas Cross Sport

  • 3,000 miles
The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V593000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.

- Woodstock, GA, USA