10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 16,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Left side transmission/engine mount bolts came loose due to viberation. One bolt broken, believed to be defective, causing other two bolts to come loose from transmission case. Bolts can no longer be tightened up to secure engine in place. Volkswagen of America denies that this a defect, will not cover the repair under thier powetrain warranty, even though it states in the manual that the transmission case is a covered part, and will not repair car or look into this matter any further.
- Eustis, FL, USA
Battery problem. I stopped at signal and when I restarted the engine stopped and I was almost rear end. The ABS and brake lights came on. The car was towed. Apparently the battery was falling out of the car at 13,000 miles. A few months later I heard a noise and slipping within the transmission. As it turned out, engine coolant had leaked into the transmission and a rebuilt was put in. Within a few weeks after the rebuilt was put in, it was making some noise and it had intermittent lurching. I complained to VW of America and the dealership. They took care of the noise and said they would be unable to help with the lurch problem. I was in an accident a month and a half after getting the rebuilt. I went into a pole sideways. I had an independent transmission specialist test drive it after the car was repaired. He reported an unusually long pause for engagemet. I believe that when I was in a roll forward motion and would put my foot to the gas, it would not engage properly and lurched. The reason it was intermittent, is due to the fact that sometimes when you would be in a rollforward motion it would be in gear and not lurch. If it was not in gear due to the long pause, you would get a lurching movement. My first transmission never had this problem. There is a potential design flaw with this transmission. When I was talking to the service manager at commonwealth, with my first transmission, he had stated they were having problems with the jetta transmissions.
- Irvine, CA, USA
When traveling up an incline vehicle started jerking. Vehicle cut off without prior warning, causing it to roll backwards. Consumer has contacted dealer. Also, recall 98V100000 did not include this vehicle.
- Wahiawa, HI, USA
- Chesapeake, VA, USA