10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 77,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2000 Volkswagen Beetle. While driving at a low speed, the vehicle stalled. The contact was able to restart the vehicle. In addition, the brake warning light illuminated even though the emergency brake was disengaged. The check engine warning light also illuminated intermittently. The contact also stated that the low beam head lamps failed to fully illuminate. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Stockton, CA, USA
The contact owns a 2000 Volkswagen Beetle. While driving at 15 mph, there was a loud abnormal noise and the vehicle overheated. The vehicle was taken to a dealer where it was diagnosed that the timing belt and the motor mount needed to be replaced. The vehicle was repaired, however the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 115,000.
- Lake, MS, USA
While driving noticed white smoke behind the vehicle, then all electronics failed but car remained running, pulled to side of the road and engine compartment engulfed in flames. The car was quickly on fire from the dash forward. Tried calling VW costumer care and there are no recalls on the vehicle pertaining to fire. After searching online found dozens of similar if not exact incidents. This was my daughters car (17) and carried only liability. Only reason for writing is to educate so that others are not facing a life threatning event, as VW denies any wrong doing.
- Marietta , OH, USA
The fuse box atop the battery melted on 2/18/2009 causing a fire in the engine compartment. Repairs including new fuse box and other damaged parts cost me $1500. On 7/15/2011 the fuse box melted causing A/C to stop working. The outside temperature at the time was in the high 90's during a prolonged heat wave in the North East. Cost to repair $400. On 5/18/2014 once again the fuse box melted, cost to repair and replace $700. Two days later the repair (5/20/2014) the car went dead in traffic caused by a drained battery cost of towing $150 + new fuse box melted. In checking VW owners forums available on the internet, this is a common problem and complaint (fuse box melting) in the VW product line. Why hasn't VW been fined and ordered to recall their defective cars?
- Rocky Point, NY, USA
Engine timing belt prematurely failed at 89,000 mile. VW owners manual supplied with vehicle states that for the 1.8L turbocharged engine, the timing belt did not need to be replaced until 105,000 miles. The failure of the belt caused bent valves. Total service bill as a result came to about $4500. Loss of power when the belt failed also put my safety at risk as my car was stalled in heavy traffic.
- Golden, CO, USA
- Lakewood, CO, USA