2.7
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 53,017 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Engine computer randomly detects fault in turbo system and reduces engine power to unsafe level. Then any traffic maneuver that requires acceleration, I.e. merging onto a freeway, etc., becomes extremely unsafe. Volkswagen service department had the car for three weeks and was unable to repair it.
- Baltimore, MD, USA
Broken engine mount bolt without any type of impact; broke after accelerating on a traffic light. Engine mount was replaced.
- Newport News, VA, USA
The contact owns a 2004 Volkswagen Beetle convertible. The contact stated while traveling at 5 mph, the vehicle began jerking forward and hesitating to shift into gear. The vehicle was taken to the dealer where the contact was informed that the valve would need to be replaced. The vehicle was then taken to a local repair facility where the valve was replaced. There were no prior warnings of the failure. The failure mileage was 48,000 and the current mileage was 63,000.
- Plesanton, CA, USA
I purchased a used 2004 volkswagon convertible new Beetle turbo in April 2005. I noticed the oil light kept coming on, so I set up an appointment to have it serviced. They indicated that there was sludge buildup, and stated that unless I had receipts on recent oil change, the warranty would not cover it. I was frustrated because I was paying on a fairly new Volkswagen, and coud not even drive it. They had quoted me a price of $5,000 to repair it.
- Kansas City, MO, USA
10 days after having Volkswagen Beetle serviced for oil light malfunction issues and while driving the oil sensor light came on again, with check engine light, and making a strange noise. Airbag light was back on for the 4th time in one year!! so I turned off car, called Volkswagen service valencia, and they told me not to drive and to have it towed in. This was the 2nd tow in 10 days. At this point, I was told the engine would need to be torn down, that there was a problem beyond just a sensor light, that Volkswagen was not going to cover the oil sludge problem if that was the diagnosis. I spoke with Volkswagen carlsbad warranty department the individual who sold me my platnium factory extended 100000 miles warranty, and they said it should be covered under drive train warranty, so I had my car towed 150 miles to carlsbad, where vehicle was diagnosed with oil sludge. Now the car was seen 10 days before, and I was told the oil looked fine and it passed all inspection, just a sensor. I have changed oil at service departments. I was told either infrequent oil changes or faulty oil product. Volkswagen has an oil sludge problem with engines, and were deliberately using inferior products, and blamming the consumer for there faults. A car with 53000 miles should not be having oil sludge problems. Thiswas faulty manufacturing. When I called customer care 800 number and spoke with a representative she stated, Volkswagen has an oil sludge problem with the 1.8L turbo engines." Well my volkswagenwas S a 1.8L turbo. So, Volkswagen admitted to a sludge problem, but will not take care of resolving the problem and continued to manufacture inferior products and selling them to unsuspecting customer. This is not only a manufacturing issue it is a safety issue. Twice I broke down on the freeway which were both auto failures with the potential of injury to myself and other on the road.
- Carlsbad, CA, USA
Oil light came on while driving. Stopped car immediately. Checked oil and it looked fine. Called Volkswagen, and was told to have car towed to dealership. Aaa towed vehicle to chapman scottsdale autoplex VW dealership service department 6601 East mc dowell St, scottsdale AZ 85257. 480-949-7600. Was told oil sending unit had an internal short, presure testing passed. No other problems with oil system was stated by Volkswagen service department. Sensor replaced. Oil/filter changed. Mileage 52197.
- Carlsbad, CA, USA
- Long Beach, CA, USA