10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 33,534 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Air bag light is on at all times. Please refer to complain ODI 10279199. Called VW recall center 800.822.8987, there is a recall #08V178000 for exact same issue. VW said my car has never been recalled for that issue. Asked if they would take my car for inspection, request denied unless I paid for the inspection. My concern is that airbag may deploy unexpectedly and cause an accident to my family, besides the actual issue of not deploying properly. Even if my vehicle has no dual stage airbag, the issue of an airbag light on may be caused by the same quality/poor design root cause. Below is the actual recall description and remedy: "Volkswagen is recalling 76,900 my 2004-2005 new Beetle and my 2003-2005 new Beetle convertibles equipped with an advanced (dual-stage) air bag system. This system may have air bag frontal crash sensors that contain a solder joint on the circuit board that may crack under certain high temperature conditions. If this occurs, the air bag indicator light will illuminate and the fallback algorithm will ensure that the front air bags always deploy in a frontal crash in which the vehicle's deceleration is high enough to activate the frontal air bags. Consequence: In low-severity frontal impacts, the front air bags may deploy more forcefully than designed, increasing the possibility of injury to out-of-position front seat occupants. Remedy: Dealers will inspect each vehicle to determine that the specific defect crash sensor is present on one or both sides of the vehicle. All of the defect crash sensors will be replaced free of charge. The recall is expected to begin on or before July 31, 2008. Owners may contact Volkswagen at 1-800-822-8987".
- Oxford, MI, USA
Air bag light is on, does not turn off.
- Oxford, MI, USA
After returning vehicle to the dealer several times for airbag light in which time the senor under the passenger seat was replaced, the airbag sensors reprogrammed, finally there was a recall of the airbag sensors and they were replaced. Approximately 1 month after replacement, the airbag light came back on. Now it is the airbag sensor in the drivers seat. It seems to me that there is an intrinsect problem with the entire airbag system. When I asked if we could just not have it repaired, I was told that not having it repaired could cause the seat belt to not work, and the airbag may not deploy.
- Stanley, NC, USA
Dealer states that the safety belt latch sensor has malfunctioned and needs replaced. Rendering the airbag inoperative!
- Edmond, OK, USA
Dealer performed recall on crash test sensors on 2004 new Beetle tdi, on the way home airbag warning light comes on, VW wants us to pay over $1000 to repair.
- Austin,, TX, USA
Airbag light came on dash in late July. VW dealer contacted to see if safety hazard, told no. Received recall letter from VW one month later for airbag sensor. Called dealer to see if urgent safety matter. Told no, come in at our leisure. One week later, airbag deployed while driving on the highway in rush hour traffic when hit minor bump in the road.
- Houston, TX, USA
Air bag sensor on my 2004 VW Beetle diagnosed as defective by VW dealer. Defect identified only 20 days past the expiration of new car warranty. Dealer and VW - America declined to repair vehicle under warranty. I advised VW America that the NHTSA website informs that a safety recall for this issue begins on 7/31/08. They still refused to offset or partially offset the cost of the repair.
- Roanoke, VA, USA
Air bag warning light illuminated and dealer found that front crash sensor failed and that there was a related computer problem at approximately 30,000 miles and this was replaced under warranty. I was told that the airbag would not deploy in a crash because of this failure. At 40,000 the airbag light came on again and the dealer found that the other side front crash sensor had failed also and that the airbags would not deploy in a crash. The warranty has expired and I was charged $505 to replace this. I was told by the service advisor that they "see this all the time with the Beetle", and that "after one side fails the other side usually does too".
- Blaine, MN, USA
I purchased a used 2004 VW new Beetle convertible from Toyota of orange, orange, ca this year, January, 2006. Within a week of the purchase, the airbag warning came on. I talked to the sales manager, bill about this in person...(concerned that the safety check was not thorough), and he was not the least bit concerned and told me that since the mileage was only about 25,000 that it was covered under warranty. I took it to mckenna VW in huntington beach, ca for the repair/replacement of sensor. The light was off when I picked it up but then came on again only one month later. This time I took it to fladeboe VW, irvine ca. A part had to be ordered for another sensor, so I returned after the part was in and had it placed mid-March, 2006. It is now April 2006 and the airbag warning light is on for the 3rd time since the car was purchased 3 months ago!! help!!
- Lake Forest, CA, USA
Air bag light malfunctioned first on 2/2005, was brought in 4 times to be fixed and was not fixed until Sept. Let me drive around with air bag lite on.
- Valley Center, CA, USA
- Key West, FL, USA