fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,198 miles

About These NHTSA Complaints:

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problem #11

Oct 062019


  • 60,000 miles
The contact owns a 2012 Volkswagen Beetle. While driving various speeds, the vehicle experienced total electrical failure. The contact had to restart the vehicle to resume normal operation. There were no warning indicators illuminated; however, the contact heard a beeping sound prior to the failure. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 60,000.

- Groveland, FL, USA

problem #10

Sep 102017


  • 0 miles
Key gets constantly gets stuck in the ignition when turning the car off. The car is in park and the key stuck.

- Waldorf, MD, USA

problem #9

Jul 102017


  • 13,000 miles
Key gets stuck in ignition when turning off the engine.

- Fort Worth, TX, USA

problem #8

Sep 052012


  • 88,000 miles
The contact owns a 2012 Volkswagen Beetle. While coming to a complete stop and placing the vehicle into park, the ignition and steering wheel locked up. The contact also stated that it was difficult to start the vehicle. The dealer diagnosed that the ignition and steering tumbler lock needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,000.

- Greenville, GA, USA

problem #7

Sep 222012

Beetle 5-cyl

  • 809 miles
Driver side window would drop about 1.5 cm when exit the vehicle but would not go back up. Was allowing water and outside debris to enter the vehicle. When I notified the dealer and my salesperson they said they will take care of it and call VW on my behalf. It has been more than a month and I have heard nothing. Some reviews online said they were able to have VW take it back/ buy it back. Frankly this would be the best solution as in va the rain and cold winds is just unbearable in the winter with the window unable to operate as it was designed to.

- Sterling, VA, USA

problem #6

Jul 192012


  • miles
I have three concerns about my new car. First and foremost is the window issue. I had the vx Beetle for about two weeks when the automatic windows on both driver's and passenger's sides either do not go up or down all the way as they are supposed to. They stop intermittently and take several tries to either close or open. Safety issue. Dealer says vx knows and is working on fix. Vx says the same but I have had the car three months now and no fix (and no fix in sight it seems). Also, fuel gauge would not register as full. A part for this issue has been ordered and is in. It will be installed in a few days and hopefully addresses this problem although other consumers have posted that this doesn't always work. Lastly, my air conditioner blows warm air unless you turn the dial completely to max. Any adjustment backward feels like the heater is on. When I turn off the ac and put on the fan with vents open wanting to get fresh air (55 degrees out), air warmer than outside is blowing in. It's difficult to adjust the interior temperature when you have either ice cold or heat and are hesitant to mess with the windows!!!

- Greeley, CO, USA

problem #5

Aug 282012

Beetle 5-cyl

  • 60 miles
The driver and passenger windows do not go up or down on command when the button has been pressed. Once the window does go down (usually on its own) it is very difficult to get the windows back up. I feel this is a safety issue as it allows the elements (ie moisture) to enter the vehicle while it is parked and could contribute to further malfunctions of the electrical components that control other aspects of the car (electronic transmission, push button start, traction control, etc). VW has been unresponsive to owners complaints to this issue (check youtube, twitter, and forums). Thank you.

- Pflugerville, TX, USA

problem #4

Sep 012012

Beetle 5-cyl

  • 174 miles
My driver's window won't go all the way up after parking. It is supposed to lower just a hair when opened and close again once the door is shut. This lets rain in. Also when rolling up the driver's window you must inch it up in increments instead of all at once. It goes up about half way then sends itself back down.

- Kansas City, MO, USA

problem #3

May 182012


  • 140 miles
Recurring issues with door power windows. Takes approximately 6-7 attempts to secure or roll them up after opening; unsure if they will completely fail and eventually not roll up at all. Safety issue concerns: Unable to roll up windows against adverse weather conditions and freeway debris, (rain and debris can damage electrical circuitry located next to door and debris can injure driver; rain/wind/debris can impair drivers visibility if window cannot be rolled up properly); in addition, in an emergency situation that would require sheltering in place in this vehicle; such as an assault, robbery etc. The inability for the consumer to roll up their windows presents a real life-safety threat. After having researched on-line and spoken to the dealership which I purchased my vehicle from, this serious problem has been known for approximately a year, and I was told (4 months ago) that I would be placed on a back-stock order list for the revised electrical modem that would resolved this problem. I have called for follow-up information and an eta on the part. They were unable to provided me with new information or an eta. This is clearly a problem that 1) they (manufacture and dealership) cannot fix 2) have not found a fix for (manufacturer) and have been lying to the consumer about (manufacturer/dealership) 3) have not elevated to the proper priority level to find a fix for (manufacturer).

- Dixon, CA, USA

problem #2

Jul 172012

Beetle 5-cyl

  • 4,500 miles
Driver and passenger windows require multiple attempts to close completely. Several problems exist---first is that as the windows are raised, they travel upwards, stop, then retract several inches. On subsequent attempts to raise the window, they continue to bind within the door mechanism, requiring additional attempts to get the window to close. Additionally, there is an issue with opening/closing driver and passenger side doors. The window is designed to drop roughly one quarter to three eighth's of an inch while the door is being opened (or closed). Once the door is closed or locked, the window is designed to return to the closed position. The driver's side window does not close completely after locking the car, leaving the car open to the elements and vulnerable to break in. The same problem has appeared on the passenger side, although it only happens much less frequently. Local dealer and vwoa told me there is no fix for the 2012 Beetle window problems, and that I will be called once there is a solution.

- Yorktown, VA, USA

problem #1

Jul 102012


  • 500 miles
Drivers window does not function properly. Will at times not go up or down. Dealer states this is a known problem and that there is currently no fix for the issue.

- Lakeway, TX, USA