definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
38,229 miles

About These NHTSA Complaints:

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problem #9

Jul 082019


  • 40,000 miles
Volkswagen recalled certain model year 2012, Cc vehicles, for failing to comply with the requirements of federal motor vehicles safety standard no. 138, "tire pressure monitoring system (TPMS). Vehicle in question currently is experiencing an issue with this system. Volkswagen should extend this recall to this vehicle and others like it. Specifically the TPMS sensor will not detect pressure in tires after tire replacement or rotation and there is no way to reset system.

- Columbus, OH, USA

problem #8

Aug 012018


  • 105,000 miles
My left tire blew out and I had no flat tire indicator on my dashboard while travelling full speed on the freeway. The next day my engine stalled with no warning of low/no oil in my car. Both of the issues could have caused a fatality or multiple fatalities when a 2012 VW Cc luxury just stops with no warning. I have called VW corporate and of course they stated they cannot help me since this repair is not a recall item: However, I see tons of complaints regarding the 2.0 engine in my car manufactured by VW. This matter needs to be resolved immediately and not ignored. VW needs to cover my engine cost at 100% they know it is faulty and to completely ignore all the complaints before mine is asinine.

- Dallas, TX, USA

problem #7

Oct 142016

CC 4-cyl

  • 70,000 miles
Takata recall : soon after I purchased my used 2012 VW Cc, the problems started : airbag light turned on, at the same time horn became inoperative and steering wheel controls became disabled. NHTSA recall # 16V078, NHTSA campaign number: 16V078000, manufacture's recall # 69M9, recall date 02.09.2016. Recall status: Recall incomplete. Remedy not yet available ! the second recall is : tires - pressure monitoring and regulating systems ( tpm ). flate tire image on and off every day a lot of times per day, despite the tire pressure is ok. Defective airbag ( inflator ) along with defective tpm are both major safety issues and in need to fix it asap free of charge. Volkswagen of kearny mesa san diego offered to fix the airbag at high price ! driving with those problems is dangerous ! I did not write directly to Volkswagen of America, but I am going to do it ! thank you

- San Diego, CA, USA

problem #6

May 152015


  • 45,000 miles
Tire pressure sensor will not go out even after reset the engine light inadvertently goes on, the same for the steering column and then my phone stops pairing correctly with the car.

- Boca Raton, FL, USA

problem #5

Jul 012016


  • miles
!. since the purchase of my car I had complained numerous times about the sluggishness of my car, stohlman admits there was a problem but would not repair because the engine light was not on, according to them. Engine came on, took it to a dealership closer to home same thing, would not address the misfiring issue. Mind you, my car was still under warranty. Now the engine light stays on, now warranty has ended. Several cylinders misfiring. I want stohlman to correct the issue. My tire pressure screen never read the same number since purchase, I had spoken about this too but was always told that the heating and cooling off of the tires will give different readings. The car has to returned less than a month of purchase because of a clunking sound. They claimed that they did the inspection the qualify the car as certificated, I truly do not believe it. I am tired of the issues and need resolution. There was no way you could avoid the sound, they got the car in March 2014, I purchased in May 2014. Also, I had to constantly put air in my tires.

- Washington, DC, USA

problem #4

Mar 052016


  • miles
Chronic low tire pressure readings from monitoring system (TPMS). Dealer unwilling to repair during warranty and after warranty expiration. Notified dealer and Volkswagen of America in writing with no response. Tires are loosing tire pressure regularly. False positive display for flat tire. The TPMS was indicating problems before 12K miles and the tires are still loosing air after 34K miles. Problems have been addressed for over three years as documented on dealer service records. Tire pressure problems are noted by dash display when ignition is on and while driving, and verified with manual tire pressure gauge. Pressure drops have been recored to 23 psi (33 psi recommended). Problems occur intermittently. I have photo documentation and related service records verifying these problems. I consider this a very serious safety issue.

- Monterey, CA, USA

problem #3

Oct 142013


  • 64,980 miles
The contact owns a 2012 Volkswagen Cc. The contact stated that the pressure sensor warning light illuminated continuously. The vehicle was taken to an independent mechanic, who diagnosed that the tire pressure sensor needed to be replaced. The contact referenced NHTSA campaign id number (tires) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the defect. The approximate failure mileage was 64,980.

- Pensacola, FL, USA

problem #2

Nov 082012

CC 4-cyl

  • 16,081 miles
Nature of the matter; purchase a Cc 2012-Volkswagen from dealership 7/3/12 with 9,972 delivery miles. On 11/9/2012 took car in loud roaring occurring noise coming from the tires whiling driving at freeway speeds 55mph conti-pro-2-354-17(23545R1794H) while driving on freeway seen like the tires or going to explode!! again took vehicle back 02/05/13 I report a loud occurring noise coming from front tires miles at this time 20,058.at this point they rotated the tires the loud roaring noise went from the front to the back of the car. At this point I was afraid to pick my grandchildren up from school due to the defect tires!! on 03/25/2013 took vehicle back for the same problem 22,250 miles- finally the dealership dect the problem the tires are faulty- inside - the fast you drive on freeway the noise get louder and un-safe. Once the problem was found contiental- didn't want to warranty - or- exchange- there faultee -tires-which are possible not safe. I had to pay to change out the tires, because contiental did-not want to stand behind there integrity, and compliance values....

- Perris, CA, USA

problem #1

May 182011


  • 3,000 miles
This letter is a follow up to a verbal complaint I filed with Volkswagen customer care. On may18th 2011, the right front wheel on my 2012 VW Cc shattered as I drove down interstate 95 as it passes thru the town of greenwich. My concern is focused on the safety of the wheel design and my belief that the over inflation of the tires contributed to rim failure. The incident occurred at approximately 10am on that day there were no visible defects in the road and the car that pulled over behind me confirmed the absence of any large potholes. While driving in the middle lane the car clearly came in contact with an irregularity, one that every car before and after was able to transverse without a problem. In my case the rim shattered and separated from the car causing a loss of control. I was able to pull to the side of the road. The car that was behind me pulled over after seeing what he described as an explosion on the right front side. I have attached pictures of the rim. Clearly showing product failure. When the tow truck arrived, he commented that he has never witnessed rim failure liken that. The dealer upon review of the damage concurred. My concern is twofold. One the safety of the design and construction of the rim and the over inflation upon delivery of the tires which contributed to the weakness of the design. I am requesting an inquiry into the safety of this design, the training of the staff on proper inflation guidelines and the reimbursement for costs associated with this failure

- Fairfield , CT, USA