10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 14,561 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. No available remedy to repair from VW.
- Winter Garden, FL, USA
Takata recall. VW dealer says no remedy available.
- Southfield, MI, USA
Takata recall since there is a chance that my driver airbag won't get activated in case of an accident, I am very concerned of my safety. This Cc is the 4th vehicle I lease from VW since 2009. In the interim, until VW and takata decide on the resolution of this major defect, who is responsible for my possible injuries/death in case of an accident" shouldn't VW be more concerned of my safety while they resolve the problem? shouldn't they give me a temporary vehicle to drive meanwhile? it is potentiolly a life-threatening situation. What are my right in that case"
- Fremont, CA, USA
The contact owns a 2013 Volkswagen Cc. The contact received a recall notification for NHTSA campaign number: 16V078000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact stated that the air bag warning indicator illuminated. The VIN and failure mileage were unknown. Parts distribution disconnect.
- League City, TX, USA
Takada recall was involved in a wreck and my air bags did not deploy, none of them. Now I find out that there is and has been a recall on the air bags, when I contacted VW of America this was never mentioned they stated only way they would deploy was if I was in a accident and was not able to walk away from it.. I was driving and a vehicle pulled in front of me and they were rear ended. My car was totalled.
- Jacksonville, FL, USA
The contact owns a 2013 Volkswagen Cc. The contact stated that the recall notice for NHTSA campaign number: 15V483000 (air bags) was received in September of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. VIN tool confirms parts not available.
- Oxford, MI, USA
2013 VW Cc was a total loss in an accident with semi-truck. Side curtain airbag failed to deploy, after multiple impacts on driver side. Final moderate front overlap crash with guardrail failed to deploy driver airbag. Airbag deployment threshold was certainly met for frontal crash and there is evidence of broken sensors. This incident could potentially be considered under NHTSA ongoing investigation PE 15-010 involving 2012 VW Cc.
- Doylestown, PA, USA
- Los Angeles, CA, USA