4.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,206 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Apr 252022

CC

  • miles
The airbag light went off in the instrument cluster. I hear what sounds like a disconnected cable rubbing against the steering wheel whenever I try to make a turn. All buttons in the steering wheel are non functional after the incident. Really concerned if the airbag won-€™t deploy and cause fatal or deadly injuries in case of crash. I don-€™t feel safe driving it in this condition.

- Dracut, MA, USA

problem #7

Jun 292020

CC 4-cyl

  • 80,010 miles
Vehicle trunk light indicator shows that vehicle trunk is open. Intermittently turns off then comes back on. Trunk interior light stays on. This will drain car battery if light isn't unplugged leaving people stranded. This seems like it is a faulty design on behalf of Volkswagen. Volkswagen should perform an action and remedy for the VW Cc owners affected by this problem.

- Tracy, CA, USA

problem #6

Sep 122019

CC

  • miles
Back up camera system faulty per volkswagon dealerships and internet- volkswagon customer care views as a radio and not a safety issue.

- Charleston, WV, USA

problem #5

Aug 022018

CC

  • 76,000 miles
Steering wheel clock spring broke. No horn or function buttons working along with the airbag.

- Tucson, AZ, USA

problem #4

Jul 292018

CC

  • miles
Takata recall on November 11, 2017, I took my car to tony Volkswagen in waipahu, Hawaii to replace the takata air bags. It took one whole year for their service department to get the part and get back to me. Terrible service. On August 3rd, 2018, I received a takata recall again saying it was not replaced. The name of the service advisor was 51448 aaron chan from tony Volkswagen in waipahu Hawaii. This is my complaint. It was never replaced in the first place. Unethical and fraudulent!!! I could have gotten into an accident all this time thinking it was fixed.

- Kapolei, HI, USA

problem #3

Apr 252018

CC

  • 33,000 miles
My vehicle start with the problem at 33kmiles. Now I'm at 37kmiles and it's happening daily. After starting the vehicle and putting it on drive, the brake will not work properly and started making a screeching noise. All of the warning lights on the dashboard lit up, the message center shows error with airbag, ABS brake, vehicle stabilization...etc. I am afraid for my life, this vehicle is not safe to drive. I would stop and turn off the engine and restart the vehicle, sometimes that reset the lights and other times that does not help. The biggest concern is the brakes noises and the power steering gets unstable, and afraid the airbag might not work properly in case of an accident. I just update the airbag from the last recall. I can't drive with my baby in the car because of the issues.

- Cooper City, FL, USA

problem #2

Apr 202018

CC

  • miles
The car is stalling upon accelerating while in motion and at a stop it jerks back and forth. The car shakes when accelerating and putters even when the car is stationary.

- Birmingham, AL, USA

problem #1

Nov 222017

CC

  • 20,639 miles
My horn, my air bag and all controls in steering wheel are not working.I took it to VW service center & they quoted me $948 for a new clock spring.hasnt this part been recalled? it's a lease and that's insane, this is the second time this has happened

- Miami, FL, USA