4.0
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 30,403 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Dealer states forward clutch and dual mass flywheel needs replacement based on diagnosis and mechanic experience as they cannot "check" these parts. They also state I need to replace injectors and have a "manual decarbon" procedure due to the direct injection system creating carbon deposits. These are apparently well known issue with this and similar VW models. The car has <100,000 miles and is 5 years old. These are not maintenance items per SE and fall under the category of defective components/systems. VW has extended the warranty on these transmissions for previous model years for many models but not on this one yet. Internet searches reveal many complaints of the same problems. The cost for repairs is $5,600.
- Dacula, GA, USA
My vehicle was stationary and turned off. I went to get in the car start it and leave however when I tried to start the car it immediately started to ding over and over with the a message "error: Driver airbag". it also would not let the car start. I had the battery tested its fine and the starter isn't even 6 months old nor the alternator. All the electronics in the car turn on lights, radio, windows up and down, etc. It says to start put my foot on the brake as well which I obviously did and it still says the same error message. It happened 2 times 1st on 12/31/2019 but then started out of nowhere and worked fine for a few days and then happened again 1/04/20, however this time the problem persists.
- Sanford, FL, USA
Loss of motive power while the vehicle is in motion on city street and loss of power from stationary position at red traffic light to a in motion green light pressed on pedal with no motion. This happened from the day I purchased the car while salesman was in the car explaining the cars specifications. When it happened he said its part of the next feature of car. He asked me to leave the car in a stationary position on incline and remove my foot off the brake and allow the car catch gear without pressing on the gas pedal that it drove up on its power and not mine. Shook my head and said "I already bought the car and cars have been doing the incline costing a long time, what are you not telling me?" it seemed that he was avoiding what happened when we lost power. It happened the same day they were giving me the keys and its been happening ever since but it skips a couple of weeks or days 2015-2017
- Warren, NJ, USA
- Windermere, FL, USA