2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,944 miles

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problem #2

Nov 012021

CC

  • 60,000 miles
The contact owns a 2015 Volkswagen CC. The contact stated that while operating the vehicle, the back over prevention camera failed to display an image. Additionally, the brake lights and turn signals failed to operate as needed, and the electronic trunk latch was inoperable. Upon inspection, the contact discovered that the trunk wiring harness was damaged from wire fatigue, caused by the opening, and closing of the trunk lid. The contact replaced the wiring harness. The electronic trunk latch mechanism was not replaced. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 60,000.

- Durham, NC, USA

problem #1

May 242018

CC

  • 43,888 miles
Failed state safety inspection: 'fog lights remain on once hi-beam lights are activated.' My wife purchased a brand new 2015 Volkswagen Cc from atlanta Georgia Volkswagen dealership. She moved from ga to md in April 2018. Therefore, she had to have the car md safety inspected. The car failed because the fog lights remained on once the hi-beam lights were activated. Md state laws requires the fog lights to automatically shut off when the hi-beams are on. This car has never been in accident nor service by anyone other than Volkswagen. I took the car to local Volkswagen (pohanka) and they ran diagnostic. Unfortunately, the Volkswagen mechanic identified the vehicle as being coded incorrectly with (german specification) verses us specifications. Pohanka service manager contacted Volkswagen directly and they charged me $125 to fix. I have a major issue with this payment but need to pass the md inspection. The car was purchased brand new from a 'atlanta, Georgia Volkswagen dealership in the United States' and big Volkswagen would not honor fixing this safety issue. The car has $43K miles and was originally registered in ga. Volkswagen mentioned the car is pass its warranty. I don't argue that point but they sold a vehicle that didn't not and would not have passed any state safety inspection that requires fog lights to automatically turn off when activity the hi-beams. So, since they know it's a problem and only. According to the mechanic after talking with big Volkswagen, this has been a known but refuse to issue a recall because enough people are complaining. I am highly upset that I had to spend $125 to fix a safety issue for a brand new car. It's not going to be an issue until someone is injured. Who else do I need address my issues with about this safety issue? please advise.

- Upper Marlboro, MD, USA