10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 32,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When starting car 75% of the time ABS and (hand) brake light would switch on though brake not engaged; at the same time headlights and A/C didn't work. Was told it is an ignition switch problem. Also, window automatic close malfunctioning which dealer service says is unrelated. Necessitated about $1,800 parts and labor. Also, unfortunately at the mercy generally of VW dealer service since many mechanics do not stock the computer necessary to diagnose electrical problems. I have experienced service problems with two VW dealers in my area (northern virgnia). One dealer (alexandria VW) failed to tighten wheel nuts after a routine check-up and claimed after looking at the car that nothing was amiss. Another (stohlman in vienna, va.) replaced the ignitiion switch but broke a part while doing so, so that the key could not be removed from the ignition.
- Alexandria, VA, USA
Vehicle stopped running while driving. Towed to dealer. Dealer had to replace fuel pump. There was also a smell of fuel in the car. The vehicle has also had electrical defects.
- Green Valley, AZ, USA
- Jefferson, LA, USA