10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 22,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
After numerous repair attempts, the hard-top convertible continues to leak. This has resulted in pooling of water on the floor boards whenever it rains. The only place the car leaks is at the point where the hard-top meets the body of the car. There have also been multiple issues where the trunk does not latch properly when the top is closed. Although the car is able to be driven, the trunk is unable to open unless the hard-top is "down" or retracted into the trunk.
- Tampa, FL, USA
I bought a brand new Volkswagen Eos 2007 on December 26, 2006 from atlantic Volkswagen in pleasantville, New Jersey. On May 25, 2006, I was sitting at a corner waiting to turn left. A large ice truck came around the corner too fast and tipped on two wheels and fell onto my vehicle while I was inside. The ice truck's insurance company sent an adjuster out to assess the damages. The insurance company decided to have the damages fixed instead of totaling the vehicle on the spot. Since then, the vehicle has been in the auto repair shop and it is now October 15, 2007. The auto repair shop owner has reported to me that the reason why the vehicle cannot be repaired yet is because Volkswagen has not made parts for this particular model (Eos) yet and they are not available. When calling atlantic Volkswagen in pleasantville, New Jersey, they refused to talk to me or help me with these issues. They said for me to take my business else where. What I am upset and frustrated about is the fact that Volkswagen has put a model out for consumers to buy but has not taken the responsibility to supply the parts for their products. Plus, I am still paying heavy car payments for a car I do not have or am driving and paying for insurance as well. How can you help? nothing has been done to correct the situation yet.
- Tuckerton, NJ, USA
- Greenville, IN, USA