Upon closing convertible top while stationary on the shoulder of a divided roadway, driver's window jammed halfway and became inoperable. VW dealer and VW regional office confirmed that this was a known manufacturing defect in window regulators, affecting ability to see properly out of vehicle. VW personnel said they had actually extended a warranty because of this known defect -- providing 100,000 miles of coverage. However, upon further research, they stated that the extended warranty had expired in 2014 and would no longer be honored despite their acknowledgment that this is a known safety issue caused by a manufacturing defect. This forced me to have the defect repaired at extremely high cost and my own expense. The invoice is attached, and I have kept the ruined parts for further documentation if needed.

- Fort Myers, FL, USA