The contact owns a 2009 Volkswagen Eos. While attempting to start the vehicle, the engine revved up, but failed to start. The contact had the vehicle towed to a certified mechanic who diagnosed that the tension belt and timing chain detached, causing the engine pistons to slide. The engine needed to be replaced. The vehicle was not repaired. The manufacturer and the dealer were not made aware of the failure. The approximate failure mileage was 85,000.

- Shady Side, MD, USA

The contact owns a 2009 Volkswagen Eos. While the vehicle was stationary, the instrument cluster malfunctioned and failed to work properly after the vehicle was repaired per NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). In addition, the check engine indicator illuminated without warning and the ABS failed. The vehicle was not repaired. The manufacturer was made aware of the failures. The failure mileage was 42,000. The consumer referenced the airbag recall stating that the manufaturer refused to offer any assistance for ABS module.

- Gadsden, AL, USA

The contact owns a 2009 Volkswagen Eos. While driving 50 mph, the brake pedal was depressed and failed to operate. The contact's vehicle crashed into another vehicle. The contact's vehicle was then T-boned by another vehicle. The air bags failed to deploy. A police report was filed. The vehicle was towed to an independent mechanic. There were no injuries. The vehicle was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

- Windermere, FL, USA

The contact owns a 2009 Volkswagen Eos. The contact stated that the air bag warning indicator illuminated. The vehicle was driven to an independent mechanic who diagnosed that the clockspring was damaged and needed replacement. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 62,000.

- Core, WV, USA