10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
7,300 miles

About These NHTSA Complaints:

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problem #10

Jan 012018

Eos

  • miles
Takata recall. Receive notice that I have faulty takata airbags a few years ago. Approximately one year later I received a notice that a temporary repair was available that would swap the original airbag with a replacement module of the original design that did not include a drying agent. That notice was clear that this was only an interim repair until a redesigned unit is available. I had the interim repair done on my vehicle. I noticed now that when searching for recalls, it says there are no active recalls on my vehicle. This is very concerning because they have not addressed the underlying design defect, and because there is not an active recall on the vehicle it seems that at this time it will not be fixed. Please contact Volkswagen and ensure that they are addressing the needed redesign of the airbag module. Thank you

- Dallas, TX, USA

problem #9

Apr 012016

Eos

  • miles
I received a letter in April 2016 regarding a takata sdi driver frontal airbag recall.. to date no one is able to tell me whether the car has been recalled and is in need of repairs. I have checked the website periodically but find it unhelpful and confusing. What S going on with the recall??

- T Sinai, NM, USA

problem #8

Apr 092016

Eos

  • miles
Takata recall. The contact owns a 2011 Volkswagen Eos. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Easton, CT, USA

problem #7

Feb 072017

Eos

  • 28,000 miles
Takata recall. I was informed of the recall on my airbag a year ago, on February 9, 2016. VW does not yet have a repair available. I believe a year with a defective and dangerous airbag is too long to wait.

- Dallas, TX, USA

problem #6

Jan 012016

Eos

  • miles
Takata recall. The contact owns a 2011 Volkswagen Eos. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

- Charlotte, NC, USA

problem #5

Apr 012016

Eos 4-cyl

  • miles
I received the recall letter back in April regarding the defective airbags. They're telling us that the replacement airbags are still not available. We are very fearful of driving the car knowing this could in fact could cause death. We know they continue to make new cars with airbags that are not defective, so this is disturbing to know the people that have the older models with defective airbags are being neglected. This is wrong! they need to fix the old cars first before selling new cars!

- Virginia Beach, VA, USA

problem #4

Apr 012016

Eos

  • miles
2011 Volkswagen Eos. Consumer writes in regards to replacement parts not available to repair driver frontal airbag recall notice.

- White Plains, NY, USA

problem #3

Aug 122016

Eos

  • miles
Takata recall - the intial recall for VW was februay 2016. Six months later there is still no replacement or repair available. There has to be more than one company that makes airbag inflators! danger of serious injury or death - should be a motivator to fix this problem.

- New York, NY, USA

problem #2

Jan 152016

Eos

  • miles
Takata recall. The contact owns a 2011 Volkswagen Eos. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the parts for the recall repair were not available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Nokomis, FL, USA

problem #1

Jan 122015

Eos 4-cyl

  • 45,000 miles
While sitting on a bridge, was hit from behind causing vehicle to slide into another vehicle. The car is totaled but the air bags did not deploy.

- Chesapeake, OH, USA