10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 74,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Airbag fault indicator is erroneously present. Now the airbags are not active even with passengers onboard. Dealership us asking me to pay the 55 dollars to get the light reset for the airbags to work.
- Athens, GA, USA
While pulling into a gas station after leaving a stop light, the steering wheel mounted buttons and lights (horn, steering wheel, etc) flickered off when turning. At that point, the buttons failed to work unless the wheel was turned almost to full lock clockwise. It took about a day of driving until the airbag light finally came on telling me there was a fault. Further investigation led to a faulty airbag clockspring. Numerous instances of people reporting similar failures on VW forums with similar model years. A research in part numbers show it's the same part number and version through various VW models including 2006-2013 jetta, golf, Gti, passat, tiguan, etc. Many stories of people with those cars having similar issues. This part should be redesigned and replaced in the affected vehicles since the driver's side airbag can fail to deploy in a crash even if the airbag fault light isn't always on.
- Commerce City, CO, USA
I got into a head on collision and my airbags did not deploy.
- Pasadena, CA, USA
- Pueblo, CO, USA