The contact owns a 1999 Volkswagen Golf. The vehicle has a recall notice for the O ring defect. The defect causes the vehicle to overheat, resulting in engine failure. The contact stated that the vehicle received the 44K treatment to rectify the failure and now the entire exhaust system needs to be replaced. The manufacturer has not been notified. The catalytic converter is also defective and causes the motor and other components to overheat. The contact stated that a large quantity of smoke comes from the vehicle and he does not drive it due to safety concerns. He is also unable to switch gears because the clutch is burned out. The recall number, VIN, and engine size were unknown. The failure and current mileages were 72,000.

- Stafford, VA, USA

The two areas we have had problems with since the very beginning are the check engine light keeps coming on for no reason. They have asked us if we closed the gas cap tightly? we always do! each time they say it is something else which is now getting costly. The other problem is the overwhelming smell of gas that has made us sick and caused horrible headaches. The dealership has not fixed this problem either and asked if we top off when we fill up. We do not. We feel that this car is having major electricial problems as we do have a 2001golf and have not experienced any problems with it. We would like to thank you in advance for your assistance in this matter. Sincerely, [xxx] & [xxx]. parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Penndel, PA, USA