I purchased this car back in the fall of 2001. It was a "demo" car and only had 7000 miles on it. The next summer my back driver's side window would no longer work. There was no reason for this window to not work. It was not damaged by anyone. My warranty had run out so I didn't bother to call the dealer. I'm now learning that Volkswagen is and have been having serious problems with their windows. The dealer doesn't want to fix it for free and I called the customer service hot-line for Volkswagen and they don't want to take responsibility for this issue either. They both admitted to me that yes there are problems with the windows on many of their vehicles.....updated 07/23/15

- Waconia, MN, USA

Nice day, had windows rolled down. Was about to get onto the highway so I hit the window up switch and the right front passenger window slammed into the door. Obviously came off track, taking to the dealer today to see if window smashed as well.

- Stratford, CT, USA

My rear passenger widow will not roll down because of a faulty window regulator. VW knows the problem exists because they have to replace the front window regulators that have a similar desing using plastic window clips. I have children that travel in the car frequently and if we were in an accident they would not be able to roll the window down and get out of the car. I feel that this is a safety concern. I realize that the gti version of my car doesn't have windows that roll down in the back but I didn't buy that car because I have kids that need to ride in the car. Therefore I need windows that roll down too. I took the car to a VW dealer because they told me that they would fix it under the extended service thing that the front window are fixxed under. After they took the car, they called me and told me that it doesn't cover the rear windows. So, I declined getting it fixxed by them and will repair it myself. The part costs $120 for the rear windows. The front window have a repair kit that sells for about $20 (it just replaces the faulty part, not the whole unit as the rear windows do). At a minimum they should sell a repair kit for the rear windows.

- Heber City, UT, USA

Passenger side window fell off its track on two occaisions. Renders window totally inoperative. Failure first occured around 40000 miles and then at 50000.

- San Francisco, CA, USA

No summary listed for above vehicle.

- San Antonio, TX, USA

No summary listed for above vehicle.

- Scottsdale, AZ, USA

Wife's 1999 Volkswagen getta also had a window regulator fail and the window fell into the door.

- South Windsor, CT, USA