The contact owns 2002 Volkswagen Golf. The contact stated that the vehicle would not start in rainy weather. The vehicle was taken to the dealer who advised that the ignition coil would need to be replaced. The contact located a voluntary manufacturers recall for the failure but was advised by the manufacturer that the vehicle was not included in the voluntary recall. The failure mileage and current mileages were 150,000.

- Washington, DC, USA

My 2002 VW Golf has a defect in the immobilizer that dealers can not diagnose or repair. Once the key is turned off, the car sometimes will not restart. It has been towed to the dealer on multiple occasions - but after a variable time interval the car starts again. Since it starts - three dealers have been unable to diagnose why it fails to recognize the key. I am furious that the immobilizer circuit can not be repaired or inactivated. I live in the country and am afraid to turn the car off in a remote location for fear it will not restart - and leave me stranded 20 miles from nowhere. It could strand my wife and invalid daughter. The car could not be moved in an emergency, like clearing the way for emergency vehicles, or getting off the side of the road if I pull over and stop. Volkswagen is unresponsive to the problem - I have spoken to usa headquarters who has not responded. The car is not safe to take on the road because it can unpredictably fail to drive. This has happened 8 times in the past 12 months, and has been to service department 3 times with no cure.

- Bracey, VA, USA

There is a faulty brake switch which causes the car to be locked in park. It had to be towed to a dealer for repairs. Other models of the 2002 Golf have a recall for the same problem.

- Kearney, NE, USA

Hello, my wife has a Volkswagen Golf. Her Volkswagen is having certain problems with the electrical system. The sunroof is operating when the car is on or off by itself. Rain is some how getting into the car and into the overhead light. Her tail lights have a mind of there own. So days the tails will work and others they won't. I have physically checked the bulbs and have put new ones in and still they do not work. Her radio will not work. And her transmission has been looked at several of times and still continues to have the same problem. Is there anyway you can check these problems?

- Baltimore, MD, USA

Multiple problems included: Malfunction indicator lamp on, vehicle cut off, trunk switch fell out, driver door lock inoperative, fuel gauge inoperative, engine rattle. Multiple replacements - camshaft sensor, trunk switch, power door locks, fuel lines installed, fuel sender unit, timing belt and tensioner.

- Miami, FL, USA

The coil pack was damaged. The coil pack was replaced. Then the coil pack in the cylinder failed. The consumer requested for VW to compensate her for lost time. The engine light had come on due to the evaporative emission system experienced an incorrect purge flow. The windshield washer reservoir leaked coolant. The expansion tank was replaced. Scc

- Meriden, CT, USA