The contact owns a 2010 Volkswagen Golf tdi. The contact stated that while driving at any speed, the vehicle would lose power. The failure recurred intermittently. The vehicle was taken to the dealer and a diagnostic was performed but the diagnostic was unable to locate a failure code. The vehicle was also test driven, but the failure could not be duplicated. The manufacture was made aware of the failure. The vehicle was not repaired. The failure mileage was 19,000 and the current mileage was 20,000.

- Olympia , WA, USA

Upon making a lane change to merge into a faster moving traffic lane, the vehicle accelerated normally for one second then lost all engine power leaving me in a dangerous position. Upon depressing the clutch, the engine stalled. I was able to restart the engine after which it worked normally. This has happened approximately 20 times since. It usually creates a dangerous situation such as leaving the car without power in an oncoming traffic lane during a left turn or moving too slowly in a merging maneuver. Sometimes the check engine light will also come on and the glow plug warning light starts flashing. Clouds of white smoke always appear at the tail pipe during the power loss. The dealer has replaced a sensor 4 times which makes the warning lights go out, but the engine cutting out problem is never addressed. VW simply state "cannot reproduce problem" and return the vehicle. The behavior is very dangerous.

- Livermore, CA, USA

I Dec 19th 2011 I experienced what I believe was a hard start. Weather in the morning was in the teens, afternoon in the low 40S. Leave work, get in car, put key in ignition & turn to on position, put seat belt on, and start. Car starts right away but is idling rough, shaking violently like a washing machine off balance. I drop into neutral and rev it up to 2K, still idles rough for about a minute more but does not stall. I experienced something like this once when my Subaru legacy's #2 injector quit, a misfiring boxer engine does not idle smooth. The ride home was uneventful, stopped at the bank and restarted fine. Everything was normal this morning, temps in the low 40S. What I believe happened to my car was moisture accumulated in the inner cooler and was ingested into the intake tract causing a "hammering effect" as the engine tried to compress this moisture. VW has issued a tsb #21 11 06/2025464 but no recall as yet. When I brought my vehicle in for service they found no moisture so nothing was done. I believe this to be a safety issue because the vehicle could ingest this moisture at any time without warning causing the car to stop and strand in an unsafe location. A recall and fix should be issued.

- Dayville, CT, USA

Inter-cooler design is defective in that it allows condensation and sludge to build within the charge air intake system which subsequently freezes and thaws with low ambient temperature and it moves further and further within the intake system until the condensate and sludge become drawn into the air intake manifold and becomes discharged into the cylinders causing the engine to hydro-lock and fail. Causing potential for permanent and catastrophic damage upon restart. Currently for this model, the repair is covered under the manufacturer's warranty along with replacement of the charge air inter-cooler system with a redesign. It remains to be seen whether this redesigned system indeed solves the root cause of this problem. However, if the car is beyond the years/miles of the original manufacturer's or extended warranty, VW will not subsidize the repairs to the engine, nor the replacement of the charge air system...even though the problem was directly caused by their design. The owner will be responsible for the large expense of getting the car running again.

- Glen Oaks, NY, USA

The contact owns 2010 Volkswagen Golf. The contact stated that the engine light came on and off and the tire pressure light stayed on. The contact stated that all 20 roller lifters had to be replaced because of a ticking noise coming from the engine. The contact stated that the failure had been on going and that Volkswagen had refused to work on the vehicle. The contact was concerned because the vehicle stalled without warning. The contact stated that there was also a high pitch sound coming from the vehicle. The failure mileage was 400 and the current mileage was 1600.

- Yucaipa, CA, USA

After leasing a brand new car for 2 days (with only 221 miles on the odometer) the car engine suddenly died in the middle of the road and would not start, leading to very dangerous for life and stressful(I had two final exams coming up within 2 days coming got)situation. After the car got towed to the official VW dealership at fladeboe on June 3rd, it took them 5 days to diagnose and repair the car. There was no injector pulse and engine control module was replaced. Also, the car got scratched while in repair.I was given a rental car, and although I was told by the VW stuff that the cover all the costs, I ended up paying $63 for renting out a Toyota from "enterprise rent-A-car". few days ago, I found out that the cruise control system does not work at all in the car, the rear view mirror cannot not adjust completely and the glove compartment door jams whenever the car manual is placed inside. I am absolutely sure that the cruise control system worked before the repair at fladeboe.

- Tarzan, CA, USA