10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 46,143 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2013 Volkswagen Golf. The contact stated that the front passenger-??s side seat overheated and burned the occupant. The burn injuries were minor and there was no medical attention sought. The contact mentioned that the front passenger side fan was failing as well. The vehicle was taken to the dealer but no failure was determined. The vehicle was taken to another dealer and the contact was informed that the rear passenger-??s side door had mildew and mold and that there was a leak that caused electrical damage inside the vehicle. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 40,000.
- Puyallup, WA, USA
The contact owns a 2013 Volkswagen Golf. The contact stated while driving 40 mph, he shifted into third gear and the vehicle sputtered and shut-off with the battery warning light illuminated. The vehicle failed to restart. The contact stated a tow truck tried to boost the battery and it failed. The contact stated that the vehicle was towed to his residence. The contact repaired the battery however, the failure persisted. The vehicle still failed to restart. The local dealer was contacted but offered no assistance. The manufacturer was notified but offered no assistance. The failure mileage was 91,000.
- Milwaukee, OR, USA
Key gets stuck in ignition and I cannot turn off the engine.
- Atlanta, GA, USA
On two occasions, about two weeks apart, the power cut off while driving. The car became very difficult to steer. The alternator light came on. After turning the ignition off and on again once or twice, the car started again, and the light was no longer on. On the first of these occasions, the car was being driven on a city street. It was a minute or two after first starting the car that day. The second was also on a city street. This also occurred just after starting, while turning a corner. On a third occasion, about one week before the above-mentioned two incidents, the epc light came on and power was diminished, but the engine did not cut out totally. This occurred on an expressway, after the car had been driven for some time. After dropping in speed, the engine returned to normal before the car stopped. Both problems would appear to be electrical problems. VW customer service told me that as there was no light on the dashboard, they could not diagnose the problem. Needless to say, this is a very dangerous problem.
- Brooklyn, NY, USA
The epc started coming on, it loses power and sometimes cuts off while I am driving. My speed slows down to 3 miles an hour.
- Savannah, GA, USA
When I turned the key to start the car, the dash lights flickered and turned dim. It sounded like it does when the car battery was dead but smoke started to come out from under the hood. As I left to get to the phone, flames started to come out of the hood. I got to a phone as soon as I could and called 911. The car was parked down the street from our house because of a snow storm. The fire department came and put out the fire but the car was destroyed.
- Portland, OR, USA
- Warren, OH, USA